Customer Service and Sales Assistant – Italian Culinary Arts Courses

Job not on LinkedIn

🔥 12 minutes ago

🇧🇷 Brazil – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Workana

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Assist students and prospective students via WhatsApp and Instagram • Respond to incoming messages with courtesy and clarity • Answer questions about the courses using information provided by the company • Guide prospective students through the enrollment process and send the relevant links • Promote online courses to students who have already attended in-person classes • Follow up with prospective students to support enrollment conversion • Keep messages and pending requests organized • Learn about the courses and the company’s customer service procedures

🎯 Requirements

• Strong written and verbal communication skills in Portuguese • Comfortable using WhatsApp and Instagram for customer service • Patience and courtesy when answering questions and guiding students • Proactive and organized approach to following up on conversations • Adaptability and willingness to learn about the courses and company procedures • Punctuality, responsibility, and commitment to the agreed schedule • Availability to work 4 hours per day, totaling 20 hours per week • Previous customer service experience is a plus • Experience providing customer service or selling through WhatsApp and Instagram is a plus • Experience supporting students or promoting courses is a plus

🏖️ Benefits

• Flexible schedule • Option to split the workday into two periods • Long-term opportunity