Junior CS Account Manager, German Speaker

🔥 0 minutes ago

🗣️🇩🇪 German Required

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Logo of WorkMotion

WorkMotion

201 - 500 employees

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

WorkMotion is a German-based company specializing in global employment solutions. They provide a platform for hiring, onboarding, and managing international talent in compliance with local laws. WorkMotion offers an Employer of Record (EOR) service, allowing companies to hire employees in over 160 countries quickly and efficiently. Their services include payroll management, contract creation, expense tracking, and compliance guidance. WorkMotion aims to simplify global hiring processes, ensuring data protection and legal compliance across different jurisdictions. Their platform also integrates with various HR tools to enhance productivity and ease management tasks.

📋 Description

• Own and support the success of a high-value client portfolio • Drive structured account planning and proactive engagement • Identify account risks and expansion opportunities • Manage executive-level stakeholders and complex multi-country setups • Monitor account health and metrics to support long-term growth and retention • Coordinate cross-functional initiatives to resolve escalations and optimize the client experience • Collaborate with Sales, Operations, Legal, Finance, and Product teams • Support account strategy and drive proactive customer engagement • Influence customer outcomes through data-informed, relationship-driven, commercially aligned work

🎯 Requirements

• Minimum 1 year of work experience in Customer Success, Sales, or Business Development Representative roles • Native German • Excellent verbal and written English communication abilities • Energetic and motivated, with a proactive attitude • Thorough and accurate documentation skills • Customer-centric mindset • Strong relationship-building skills • Effective dynamic time management and prioritization • Ability to collaborate with cross-functional teams • Negotiation and influencing skills • Familiarity with CRM tools such as HubSpot and Salesforce • Experience delivering product demonstrations and presentations • Experience with mid-market or enterprise clients

🏖️ Benefits

• WorkFlex program allowing work from anywhere, anytime • Well-Being Day: a full day off to recharge and relax • Subsidised gym memberships • Training & Development Allowance • Annual team meetups • Equal opportunity and diverse, inclusive workplace • Recruitment accommodations available upon request • Benefits vary depending on location due to local laws and regulations

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