Customer Advisor, French Speaker

🔥 2 hours ago

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Workster

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Customer Service

Workster is a recruitment platform focused on matching candidates with diverse job opportunities across various industries. With a commitment to boosting international careers, Workster partners with leading companies in sectors like technology, customer service, and business process outsourcing to help individuals find their next big career move. The platform emphasizes multilingual support and remote work options, catering to a global workforce.

📋 Description

• Customer service in French via phone (inbound/outbound), email, or chat • Knowledge of English is sometimes required (depending on the workplace) • Ensure customer satisfaction and provide professional customer support • Handle customer complaints, providing suitable solutions and alternatives within the given deadlines • Collaborate with other customer experts to resolve open cases • Maintenance and updating of internal systems • Exact tasks will be discussed according to the selected work position

🎯 Requirements

• C1 level of French and good English skills B2 (Mandatory) • Strong English communication skills. • Experience in customer support, online or in person, is desirable • Excellent written and verbal communication skills • Resourceful and stress-resistant personality that can adapt and stay calm in all situations • Passport/ID from a European country or Work permit in Greece

🏖️ Benefits

• Relocation package if youre coming from abroad (travel and accommodation assistance) • Be part of a multicultural team that supports internationally renowned companies. • Join a company that invests in its employees' career development • Health care benefits and access to a variety of discounts. • Full training provided by certified trainers. • Participation in special events, community initiatives, and social responsibility activities. • Free Greek language courses available online. • Modern workspaces with relaxing break areas. • Work for a company certified as a Great Place to Work, promoting diversity and equal opportunities for all, irrespective of gender, ethnicity, religion, culture, or age