Spanish-Speaking Technical Support Advisor – Healthcare Technology

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Workster

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Customer Service

Workster is a recruitment platform focused on matching candidates with diverse job opportunities across various industries. With a commitment to boosting international careers, Workster partners with leading companies in sectors like technology, customer service, and business process outsourcing to help individuals find their next big career move. The platform emphasizes multilingual support and remote work options, catering to a global workforce.

📋 Description

• Provide technical support to customers using healthcare technology products • Troubleshoot product and device-related issues while guiding customers through effective solutions • Assist with repair, replacement, and service-related processes when required • Deliver professional customer support via phone while ensuring a positive customer experience • Accurately document customer interactions and maintain detailed case records • Follow established procedures, compliance requirements, and quality standards • Escalate complex technical issues to the appropriate teams when necessary • Collaborate with internal departments to ensure timely issue resolution

🎯 Requirements

• Native-level fluency in Spanish • Good command of English (B2 or above) • High School Diploma or equivalent • Previous experience in customer service or technical support is an advantage but not required • Strong troubleshooting and problem-solving skills • Excellent communication and customer service abilities • Comfortable learning new technologies and technical products • Ability to work accurately in a structured and regulated environment • Positive attitude with a willingness to learn and develop professionally

🏖️ Benefits

• Comprehensive paid training and onboarding • Permanent employment contract • Performance-based bonus program • Signing bonus • Meal allowance • Private health insurance • Multisport and wellbeing benefits • Continuous learning and career development opportunities • Stable working schedule from Monday to Friday • International, supportive, and collaborative working environment