Senior Support Consultant, Oracle EPM FreeForm

Job not on LinkedIn

🕒 3 days ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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XTGlobal, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

🏢 Enterprise

☁️ SaaS

💼 Consulting

Enterprise • SaaS • Consulting

XTGlobal, Inc. is a technology services and consulting firm that helps enterprise customers modernize and automate business processes. XTGlobal provides digital transformation, cloud and infrastructure services (especially Oracle Cloud and on‑premises), application modernization, managed services, automation and RPA, enterprise AI solutions, data engineering, quality engineering, and finance & accounting outsourcing. The company also offers a SaaS product for accounts payable automation (Circulus) and on-demand talent and Global Capability Center (GCC) services. XTGlobal targets other businesses across industries such as banking, healthcare, transportation, public sector, media, and telecommunications.

📋 Description

• Provide L2/L3 production support for Oracle EPM FreeForm applications • Resolve P1–P4 incidents within defined SLAs • Troubleshoot complex application, calculation, data and performance issues • Perform detailed Root Cause Analysis (RCA) and implement permanent corrective actions • Support production deployments, migrations and release activities • Perform monthly Oracle EPM patch validation and post-patch testing • Provide user support and resolve functional/technical issues • Develop and implement enhancements and change requests • Monitor and improve cube, calculation and application performance • Support data integrations and data synchronization activities • Collaborate with application, infrastructure, business and client teams to resolve critical issues • Maintain technical documentation, support procedures and knowledge repositories • Conduct knowledge transfer to support teams and stakeholders

🎯 Requirements

• 8+ years of experience • Strong hands-on production experience with both BSO and ASO • Advanced Groovy scripting • Strong experience with Business Rules and Calculation Manager • Runtime Prompts (RTPs) development and implementation • BSO calculation performance tuning and optimization • Data Maps and Smart Push • EPM Automate and REST APIs • Troubleshooting complex calculation failures, data issues and business-rule errors • BSO cube design, calculations and data management • Advanced MDX development • ASO custom formulas development and troubleshooting • ASO cube design, optimization and aggregation strategies • ASO performance tuning and troubleshooting • Data synchronization between BSO and ASO cubes • Ability to analyze and optimize ASO queries and reporting performance • Experience supporting Oracle EPM Cloud / Planning / FreeForm production environments • Experience with Oracle EPM upgrades, patches and migrations • Experience working in enterprise production-support environments • Strong analytical and troubleshooting skills • Ability to independently handle complex production issues • Strong communication and stakeholder-management skills • Ability to work under pressure in a production-support environment • Strong understanding of incident, problem and change management processes • Ability to analyze performance issues and recommend sustainable solutions • Profiles with only functional EPM experience or limited production support exposure should not be considered

🏖️ Benefits

• Contract-to-Hire (CTH) option • Remote work option • Oracle EPM / Essbase certification is a plus