Junior Retention Strategist

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Logo of YOCTO

YOCTO

11 - 50 employees

Founded 2022

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

YOCTO is a digital growth and creative agency that provides strategy, lifecycle marketing, conversion copywriting, design, and partnerships services to help clients acquire and retain customers. The company emphasizes fast execution, measurable impact, and a high-performance team culture, and it showcases hiring metrics, team roles, and a focus on client retention. Its website uses cookies and Teamtailor for career management and candidate interactions.

📋 Description

• Act as the primary client contact to define KPIs, build lifecycle roadmaps, and design high-impact retention strategies • Collaborate with a dedicated designer and junior email marketer to deliver lifecycle marketing work • Use AI to brainstorm and write engaging emails and SMS • Manage the internal copy approval pipeline and give final approval on copy deliverables • Define and manage account scopes, allocate hours to high-ROI initiatives, and track project pacing, timesheets, and budgets using ClickUp • Guide and mentor junior Strategy Associates • Own client relationships, manage expectations, and present clear, data-driven performance reports • Oversee delivery quality, turn major wins into case studies, and update internal agency playbooks

🎯 Requirements

• Bachelor’s OR Master's Degree OR Certifications preferably in Marketing, Business, Communications, or a related field with a focus on digital or eCommerce • 2–3 years of experience in eCommerce or lifecycle marketing, with ownership of client strategy and performance • Strong expertise in retention and lifecycle channels, including email and SMS segmentation, testing, and optimization • Ability to think commercially, prioritize effectively, and translate data into actionable strategy • Experience leading or mentoring team members and collaborating cross-functionally with design and technical teams • Hands-on knowledge of Klaviyo or similar platforms • Hands-on knowledge of Shopify or equivalent platforms • Hands-on knowledge of subscription and retention platforms

🏖️ Benefits

• 22 days paid annual leave (21+1 birthday day) • 7 paid sick days • Additional paid leave for special circumstances • Comprehensive career growth package • Quarterly bonuses • Guaranteed annual salary review based on regular performance evaluations • Annual budget for tools, courses, memberships, and professional growth • Remote-first work environment • Flexible working arrangements • Clear ownership over deliverables

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