Zalaris
501 - 1000 employees
Founded 2000
👥 HR Tech
☁️ SaaS
🤝 B2B
HR Tech • SaaS • B2B
Zalaris is a leading provider of HR and payroll solutions that simplifies work processes for organizations. With its PeopleHub, Zalaris delivers a comprehensive suite of services including core HR software, payroll services, time management, and talent management, all supported by local service teams. The company integrates seamlessly with existing infrastructure and offers advisory and consulting services to enhance HR efficiencies globally.
German-Payroll Service Delivery Manager
🕒 March 30
🗣️🇩🇪 German Required
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Zalaris
501 - 1000 employees
Founded 2000
👥 HR Tech
☁️ SaaS
🤝 B2B
HR Tech • SaaS • B2B
Zalaris is a leading provider of HR and payroll solutions that simplifies work processes for organizations. With its PeopleHub, Zalaris delivers a comprehensive suite of services including core HR software, payroll services, time management, and talent management, all supported by local service teams. The company integrates seamlessly with existing infrastructure and offers advisory and consulting services to enhance HR efficiencies globally.
📋 Description
• Serve as the primary point of contact for the clients, ensuring an exceptional customer experience and high-quality service delivery. • Ensure services are delivered in alignment with contractual SLAs by monitoring, reporting, and analyzing KPIs related to service excellence and customer satisfaction. • Take ownership of your client’s service-related financials, including budgeting, forecasting, and cost monitoring. • Efficiently manage change request implementation processes by coordinating testing, deployments, and system enhancements within the payroll platform. • Ensure adherence to Zalaris’ internal controls, policies, and compliance standards. • Proactively lead automation initiatives (e.g., RPA), transition activities between nearshore/offshore teams, and identify further cost optimization opportunities. • Foster strong collaboration with other Zalaris functions and locations to support integrated service delivery.
🎯 Requirements
• In-depth understanding of German payroll (mandatory) • High proficiency in German and communicative English (mandatory) • Experience in outsourcing company in HR, payroll, or accounting • Work experience with SAP HCM is an asset • Business-minded with an analytical mindset • Ability to plan, prioritize, and structure work to achieve results • Strong customer relationship management and process improvement skills • Excellent problem-solving, presentation, and negotiation skills • Proactive, energetic, and adaptable attitude • Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field
🏖️ Benefits
• Competitive salary tailored to experience and benefits package • Remote working mode offering flexibility • A dynamic, inclusive, and collaborative work environment • The opportunity to contribute to a global leader in HR and payroll services • Employment contract with an attractive benefits package
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