DevOps Engineer – Security, AI-Native Healthcare SaaS

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🕒 March 5

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Zenara Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Zenara Health is a SaaS platform for mental health clinics and providers that uses AI-driven assessments, workflow automation, and monitoring to streamline intake, documentation, care coordination, and billing. It generates clinician-informed, measurement-based care plans, integrates with EHRs (starting with Charm), captures timers and claims-ready artifacts to surface reimbursable work, and supports human-in-the-loop validation and continuous outcome tracking. The product emphasizes security and compliance (HIPAA/BAA, encryption, audit logs) and is targeted at clinicians, psychiatrists, and group practices looking to improve outcomes, reduce clinician burden, and increase revenue.

📋 Description

• You will operate under the assumption that systems are constantly under threat, crafting infrastructure that is resilient, auditable, and inherently secure. • You will be responsible for Zenara’s infrastructure, security posture, and compliance engineering — everything from the ground up. • You will manage threat modeling, reduce attack surfaces, oversee intrusion detection, handle vulnerability management, and plan incident responses. • You will design and implement CI/CD pipelines for all Zenara products, establishing deployment automation, managing environments, and setting quality thresholds. • You will develop and uphold a HIPAA-compliant security posture across all Zenara systems. • You will create monitoring and alerting capabilities to proactively identify issues before they affect users. • You will address the AI infrastructure needs, including model serving, GPU provisioning (if necessary), and autoscaling for AI workloads. • You will oversee cloud infrastructure (AWS/Azure), focusing on cost optimization, reliability, disaster recovery, and capacity planning.

🎯 Requirements

• 5-10 years of experience in DevOps, SRE, or Platform Engineering — you have designed and maintained large-scale production infrastructure. • A strong security mindset: naturally cautious, detail-focused, and able to express concerns when risks are too high. For you, security is not merely a feature; it is a fundamental necessity. • Familiarity with HIPAA, SOC 2, or healthcare compliance frameworks — you comprehend BAAs, audit trails, and regulatory obligations. You have successfully implemented compliant systems. • Proficient in AWS or Azure with infrastructure-as-code (Terraform, Pulumi, or CloudFormation) — you handle infrastructure through programming rather than manual console operations. • CI/CD pipeline design and implementation (GitHub Actions, CircleCI, Jenkins, or similar) — you have developed deployment automation from the ground up. • Experience in container orchestration (Kubernetes, ECS, or equivalent) — you know how to deploy and scale applications in containers. • Skills in cybersecurity: including threat modeling, vulnerability assessment, intrusion detection, and incident response. • Strong English communication skills — You operate asynchronously and provide clear written documentation, incident reports, and architectural designs. • Experience in startup or high-growth environments — You have thrived in situations marked by uncertainty, constrained resources, and pressing deadlines. • Strongly Preferred • Experience in supporting ML/AI infrastructure (model serving, GPU clusters) • Security expertise in healthcare SaaS (handling PHI, encryption at rest/transit, access auditing) • Background in penetration testing or security audits • Prior experience with SOC 2 or HITRUST certification processes • Knowledge of observability and monitoring tools (Datadog, Prometheus, Grafana, or similar)

🏖️ Benefits

• Salary between ₹22–35 LPA, based on your skills and responsibilities • Fully remote work options available throughout India • Provision for equipment allowance • Acknowledgment of culturally significant local holidays (India) • Flexible paid leave options • Direct and regular communication with the CEO — you will have direct access without any intermediaries • Opportunity to build infrastructure and security practices from the ground up