Scheduling Support Agent

🔥 1 minute ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Logo of Zipdev

Zipdev

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Zipdev is a company that specializes in providing remote talent solutions, particularly focused on hiring top Latin American professionals. Zipdev enables companies to build high-performing teams in their own time zones while reducing costs compared to local hiring. The company offers a streamlined hiring process that includes defining hiring needs, selecting top candidates, and onboarding new team members, handling payroll and HR overhead. Zipdev fills a variety of technical and professional roles, such as software engineers, project managers, and designers. The company is recognized for its ability to provide cultural alignment and scalable, flexible hiring solutions.

📋 Description

• Make 250 to 300 calls a day through an auto-dialer • Spark homeowners' interest in lowering their energy bill and book home assessments • Turn objections into opportunities and keep conversations going • Adapt tone and style to connect with people across different US regions • Follow scripts and SOPs and keep activity updated in Salesforce • Hit weekly goals and climb the team leaderboard • Improve skills through coaching, call reviews and feedback • Complete a one-week training program, review recorded sales calls and pass a final assessment

🎯 Requirements

• Excellent English communication skills • Great listening skills and ability to adapt tone to different people, accents and personalities • Up to 1–2 years of experience in call center, customer service or sales-related roles; recent graduates and career starters welcome • Positive, resilient mindset • Coachable and curious • Self-motivated and disciplined enough to work from home • Own reliable computer and stable, high-speed internet connection • Based in Latin America • Experience with cold calling, appointment setting or lead generation is nice to have • Previous experience talking with US customers is nice to have • Familiarity with Salesforce or auto-dialers such as Five9 is nice to have

🏖️ Benefits

• Base salary plus commissions; top performers can double their monthly income through commissions • Real growth opportunities • Professional sales training and hands-on coaching • 100% remote work from anywhere in Latin America • Fun, competitive culture with leaderboards, challenges and recognition for top performers • All the tools you need • Vacation: 10 business days a year • Holidays: 5 National Holidays a year • 5 Company Holidays a year • Parental Leave • Health Care Reimbursement • Active Lifestyle Reimbursement • Quarterly Home Office Reimbursement • Payroll Deduction Purchase Plans • Longevity Bonus • Continuous Learning Bonus • Access to Training and Professional Development Platforms

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