Senior Manager, Global IT Infrastructure

🕒 July 9

🌐 Germany, United Kingdom – Remote

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⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 34%

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Logo of ZOLL Medical Corporation

ZOLL Medical Corporation

1001 - 5000 employees

🏥 Healthcare

🎖️ Defense

📦 Logistics

Healthcare • Defense • Logistics

ZOLL Medical Corporation is a prominent manufacturer of medical devices and related software solutions, dedicated to empowering healthcare professionals, emergency responders, and military personnel to deliver life-saving care and improve patient outcomes. The company provides advanced products such as automated external defibrillators (AEDs), monitors, defibrillators, automated CPR machines, ventilators, and more, alongside an array of software solutions that enhance the performance of healthcare and emergency services. ZOLL is committed to innovation in areas like cardiac resuscitation, temperature management, and sleep apnea, while also offering comprehensive training and support services to ensure optimal utilization of its devices. Proudly supporting communities with tools that enhance public and non-acute care, ZOLL aids in every moment of response and rescue, affirming its mission to aid in saving lives.

📋 Description

• Define, evolve, and execute the Infrastructure & Operations strategy in alignment with Global IT and enterprise leadership • Lead multiple IT Infrastructure functions through managers, establishing organizational structure, accountability, and performance outcomes • Own and drive multi-year infrastructure roadmaps, translating business strategy into technology capabilities, investment priorities, and skill development • Foster collaboration across geographically distributed teams and promote innovation, accountability, and continuous improvement • Serve as a strategic partner to business stakeholders and internal IT teams • Represent Global IT Infrastructure at senior leadership and executive levels, providing updates on priorities, risks, financials, and outcomes • Oversee global IT Infrastructure operations, including availability, capacity, performance, and security • Establish and govern enterprise-wide KPIs and SLAs and drive service improvements through trend and root-cause analysis • Define and execute business continuity and disaster recovery strategy, including executive reporting and risk alignment • Partner with Security and Architecture teams to ensure compliance with enterprise security and risk standards, including ITIL, HIPAA, or ISO27001 frameworks • Manage vendor relationships, contracts, and service delivery to optimize quality and cost effectiveness • Manage infrastructure budgets, forecasting, cost optimization, FinOps, and data-center cost efficiency initiatives • Evaluate and prioritize capital and operational investments based on business value and ROI • Lead infrastructure-wide transformation, reducing technical debt and optimizing cloud and data-center costs • Define adoption strategies for emerging technologies and advance platform engineering practices • Lead, mentor, and develop managers, supervisors, and senior technical leaders • Conduct one-on-one meetings, goal setting, and performance reviews • Design and evolve organizational structure and champion ZOLL Leadership Qualities

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or related field required • 10+ years of experience in an enterprise IT environment • 4–6 years of experience leading managers or multiple teams in an enterprise environment • 4–6 years of proven experience managing enterprise-scale infrastructure across hybrid environments • 1–3 years of demonstrated success implementing governance, lifecycle management, and service improvement frameworks • Strong technical foundation in one or more of networking, compute, virtualization, storage, cloud platforms, operating system lifecycle management, automation, backup, databases, monitoring, or PKI • Experience in cross-functional collaboration with Infrastructure teams, IT Security, Architecture, and Application teams preferred • Ability to define strategy and drive execution at enterprise scale • Excellent leadership, communication, and stakeholder management abilities • Ability to lead through change and foster a culture of learning and accountability • Strong financial accountability, including budgeting, forecasting, and cost optimization ownership • Ability to perform in high-pressure situations and incidents, providing clear direction and driving timely resolution • Ability to manage cross-functional initiatives and vendor partnerships

🏖️ Benefits

• Remote work arrangement • Opportunity to lead global, geographically distributed teams • Professional development and succession-readiness support • Leadership development opportunities

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