Functional and Process Improvement Lead, VHA Specialty Care Support

🕒 vor 11 Tagen

⚔️ Virginia – Remote

infoinfo

⏰ Vollzeit

🟠 Senior

⚙️ Operations

👻 Geisterscore 17%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Aptive Resources

Aptive Resources

501 - 1000 Mitarbeiter

Gegründet 2012

🎖️ Verteidigung

📦 Logistik

📣 Marketing

Defense • Logistics • Marketing

Aptive Resources ist ein Managementberatungsunternehmen mit Sitz in Alexandria, Virginia, das sich auf die Bereitstellung innovativer Lösungen für Bundesbehörden, insbesondere in den Bereichen Veteranen- und Zivilgesundheit, spezialisiert hat. Mit einem starken Fokus auf Leistungsoptimierung, Humankapital und Datenanalyse zielt Aptive darauf ab, die Qualität und Zugänglichkeit von Gesundheitsdienstleistungen für Veteranen und die breite Öffentlichkeit zu verbessern. Das Unternehmen nutzt Technologie und menschzentrierte Dienstleistungen, um Kluften zu überbrücken und die Bereitstellung öffentlicher Dienste für mehrere Agenturen, einschließlich Veteranenangelegenheiten, Verteidigung und andere, zu verbessern.

Beschreibung

• Conduct functional assessments of current-state functions, roles, responsibilities, and workflows across SCPO programs, projects, and initiatives • Facilitate process mapping and discovery sessions • Evaluate administrative, business, and operational workflows • Develop recommendations to eliminate inefficiencies, reduce redundancy, and improve alignment between operational requirements and mission objectives • Partner with SCPO program leads, clinical service line owners, and cross-functional stakeholders to translate improvement opportunities into actionable, sustainable solutions • Develop and maintain process documentation, policies, standard operating procedures, templates, and standard work • Leverage Microsoft SharePoint and Power Platform tools to design digital trackers, automated workflows, and performance dashboards • Support centralized SharePoint workspaces and knowledge repositories • Promote adoption of standardized practices across teams • Prepare briefings, presentations, and program artifacts communicating process improvement findings and recommendations to Government leadership

🎯 Anforderungen

• Bachelor's degree in Business, Public Administration, Public Health, Healthcare Administration, or related field • 4+ years of experience supporting process improvement, business process reengineering, operations management, or program analysis • Experience supporting process improvement preferably in a federal agency or healthcare setting • Experience conducting functional assessments, process/workflow mapping, current versus future state analyses, and developing improvement recommendations, templates, tools, and standard work • Proficiency in Microsoft Office Suite, SharePoint, and Power Platform applications • Strong analytical, organizational, and communication skills • Ability to work independently and across a wide variety of technical and non-technical teams • Experience supporting VA/VHA and/or other federal health agencies preferred • Experience analyzing and redesigning administrative, business, and operations management processes preferred • Experience leveraging SharePoint, Power Automate, and Power BI to develop automated workflows, digital trackers, and performance dashboards preferred • Experience developing centralized SharePoint workspaces and knowledge repositories preferred • Lean Six Sigma Green/Black Belt or other project or change management certification strongly preferred

🏖️ Vorteile

• Equal opportunity employer • Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply

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