Senior Product Manager, Intakes & Conversion

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🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Bask Health ↗der Karriereseite von Bask Health, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 4 Tagen

Noch offen auf der Website von Bask Health. Geprüft vor 22 Stunden.

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Logo of Bask Health

Bask Health

11 - 50 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 Pre Seed Round im 2022-05

Healthcare • Consulting • Logistics

Bask Health ist eine leistungsstarke Plattform, die eine umfassende Palette an anpassbaren Telehealth-Lösungen bietet. Sie stellt Werkzeuge wie einen Fragebogen-Builder, Patientenportale und Apotheken-Fulfillment-Dienste zur Verfügung, die alle mit starker Verschlüsselung und HIPAA-Konformität gesichert sind. Bask Health integriert Telehealth und E-Commerce nahtlos und ermöglicht eine optimierte Patientenversorgung von der Beratung bis zur Auslieferung. Die Plattform unterstützt Unternehmer, Ärzte und Entwickler, indem sie skalierbare No-Code-Lösungen bietet, die das Nutzererlebnis und das Geschäftswachstum verbessern. Mit ihrem landesweiten Apothekennetzwerk befähigt Bask Health Unternehmen, Verschreibungen, Patientendaten und die Auftragsabwicklung effizient im gesamten digitalen Gesundheitsbereich zu verwalten.

Beschreibung

• Own the product strategy, roadmap, and execution for Bask's questionnaires, consent, eligibility, and checkout experiences. • Improve patient intake workflows to make them intuitive, accessible, and easy to complete. • Identify friction and drop-off points throughout intake and checkout, and prioritize improvements based on user behavior and business impact. • Lead conversion optimization initiatives using funnel analytics, user research, and experimentation. • Work closely with engineering and design to build configurable questionnaires and intake experiences that support different merchants and treatment offerings. • Collaborate with clinical and operations teams to ensure consent and eligibility workflows support applicable healthcare requirements. • Improve checkout usability, error handling, and reliability across devices. • Define and monitor key metrics, including questionnaire completion, abandonment, eligibility-flow completion, and checkout conversion. • Translate merchant feedback, patient insights, and operational requirements into clear product specifications. • Partner with engineers to evaluate technical dependencies, APIs, integrations, and implementation tradeoffs. • Balance conversion improvements with patient trust, accurate information collection, and platform reliability. • Lead initiatives from discovery and prioritization through development, launch, measurement, and iteration. • Take ownership of product outcomes and continuously improve performance based on results.

🎯 Anforderungen

• 5+ years of professional product management experience building and shipping software products. • Proven experience owning a product or major product area from discovery through launch and iteration. • Experience with digital onboarding, conversion optimization, checkout, or complex multi-step user workflows. • Strong understanding of funnel analytics, experimentation, and data-driven product decisions. • Experience working directly with software engineers and designers to deliver consumer-facing applications or SaaS products. • Technical understanding of APIs, integrations, and modern web applications. • Ability to translate business objectives, customer needs, and operational requirements into clear product priorities. • Strong product discovery, prioritization, and roadmap management skills. • Experience coordinating cross-functional initiatives and managing competing priorities. • Excellent written and verbal communication skills. • Demonstrated ability to work independently, navigate ambiguity, and deliver measurable product improvements. • Nice to Have: Experience with telehealth, digital health, or healthcare intake workflows. • Nice to Have: Experience with e-commerce, subscription businesses, or direct-to-consumer platforms. • Nice to Have: Familiarity with checkout optimization, payment integrations, and transaction workflows. • Nice to Have: Experience with A/B testing and product analytics tools. • Nice to Have: Familiarity with consent collection, eligibility screening, or healthcare privacy and compliance considerations. • Nice to Have: Previous software engineering experience, hands-on coding experience, or a technical academic background. • Nice to Have: Experience building configurable SaaS platforms used by multiple businesses.

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