Senior Product Manager, Merchant Platform – Commerce

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🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Bask Health ↗der Karriereseite von Bask Health, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 4 Tagen

Noch offen auf der Website von Bask Health. Geprüft vor 22 Stunden.

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Logo of Bask Health

Bask Health

11 - 50 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 Pre Seed Round im 2022-05

Healthcare • Consulting • Logistics

Bask Health ist eine leistungsstarke Plattform, die eine umfassende Palette an anpassbaren Telehealth-Lösungen bietet. Sie stellt Werkzeuge wie einen Fragebogen-Builder, Patientenportale und Apotheken-Fulfillment-Dienste zur Verfügung, die alle mit starker Verschlüsselung und HIPAA-Konformität gesichert sind. Bask Health integriert Telehealth und E-Commerce nahtlos und ermöglicht eine optimierte Patientenversorgung von der Beratung bis zur Auslieferung. Die Plattform unterstützt Unternehmer, Ärzte und Entwickler, indem sie skalierbare No-Code-Lösungen bietet, die das Nutzererlebnis und das Geschäftswachstum verbessern. Mit ihrem landesweiten Apothekennetzwerk befähigt Bask Health Unternehmen, Verschreibungen, Patientendaten und die Auftragsabwicklung effizient im gesamten digitalen Gesundheitsbereich zu verwalten.

Beschreibung

• Own the product vision, strategy, roadmap, and execution for Bask's Merchant Platform & Commerce experiences • Lead development and improvements across the merchant portal, product catalog, subscriptions, pricing, and merchant configuration • Work directly with merchants and internal customer-facing teams to understand their needs, challenges, and business workflows • Improve how merchants create, organize, configure, and manage products and treatment offerings within Bask • Build intuitive workflows for managing subscriptions, pricing structures, and storefront settings • Define and improve merchant configuration experiences across Bask's Sites and Studio applications • Partner with engineering and design teams to translate complex commerce requirements into clear product specifications • Develop scalable, configurable solutions that support different merchant business models without unnecessary custom development • Collaborate with engineering teams to evaluate APIs, integrations, data models, and technical tradeoffs • Identify opportunities to simplify merchant onboarding, reduce configuration errors, and improve self-service capabilities • Coordinate with billing, checkout, and other product teams to ensure merchant configurations work reliably across the platform • Define and track product metrics such as merchant activation, feature adoption, configuration completion, and operational efficiency • Use merchant feedback, product analytics, and hands-on testing to prioritize improvements and validate solutions • Lead product initiatives from discovery and prioritization through development, launch, and ongoing improvement • Take ownership of product outcomes and continuously improve the merchant experience

🎯 Anforderungen

• 5+ years of professional product management experience building and shipping software products • Previous software engineering experience or a technical background that includes hands-on coding experience • Ability to read and write code, understand technical implementation details, and communicate effectively with engineers • Experience owning SaaS products or complex business applications, ideally involving merchant-facing platforms, e-commerce, subscriptions, or commerce infrastructure • Strong understanding of APIs, integrations, data models, and modern web applications • Proven experience leading products from discovery and technical planning through launch and iteration • Experience designing or improving configurable software products used by multiple businesses • Ability to translate merchant needs, business requirements, and technical constraints into clear product specifications • Strong product judgment, prioritization, and roadmap management skills • Experience collaborating directly with engineers, designers, and cross-functional stakeholders • Strong analytical skills and the ability to use customer feedback and product data to guide decisions • Excellent written and verbal communication skills • Ability to work independently, navigate ambiguity, and deliver high-quality products under tight timelines • Experience with Shopify, BigCommerce, or other e-commerce platforms and merchant management tools • Familiarity with product catalogs, subscription management, pricing configuration, and merchant administration workflows • Experience with direct-to-consumer businesses, subscription commerce, or merchant SaaS platforms • Familiarity with storefront builders, website configuration tools, or no-code and low-code commerce platforms • Experience building self-service tools that allow businesses to configure complex products or workflows • Knowledge of payment processing, recurring billing, and checkout integrations • Experience with telehealth, digital health, or healthcare technology platforms • Experience building multi-tenant SaaS platforms that support multiple merchants and business models

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