Senior Product Manager, Pharmacy Platform

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🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Bask Health ↗der Karriereseite von Bask Health, nicht über eine Jobbörse

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Logo of Bask Health

Bask Health

11 - 50 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 Pre Seed Round im 2022-05

Healthcare • Consulting • Logistics

Bask Health ist eine leistungsstarke Plattform, die eine umfassende Palette an anpassbaren Telehealth-Lösungen bietet. Sie stellt Werkzeuge wie einen Fragebogen-Builder, Patientenportale und Apotheken-Fulfillment-Dienste zur Verfügung, die alle mit starker Verschlüsselung und HIPAA-Konformität gesichert sind. Bask Health integriert Telehealth und E-Commerce nahtlos und ermöglicht eine optimierte Patientenversorgung von der Beratung bis zur Auslieferung. Die Plattform unterstützt Unternehmer, Ärzte und Entwickler, indem sie skalierbare No-Code-Lösungen bietet, die das Nutzererlebnis und das Geschäftswachstum verbessern. Mit ihrem landesweiten Apothekennetzwerk befähigt Bask Health Unternehmen, Verschreibungen, Patientendaten und die Auftragsabwicklung effizient im gesamten digitalen Gesundheitsbereich zu verwalten.

Beschreibung

• Own the product vision, strategy, roadmap, and execution for Bask's Pharmacy Platform. • Lead product development across pharmacy integrations, prescription routing, fulfillment workflows, and exception management. • Work directly with pharmacy partners and internal operations teams to understand workflows, identify bottlenecks, and prioritize improvements. • Define and improve how prescriptions and related information move between Bask's clinical platform and external pharmacy systems. • Build workflows supporting prescription routing, order processing, fulfillment tracking, and operational visibility. • Collaborate with engineering teams to design reliable APIs, integrations, and data exchanges with pharmacy partners. • Define product requirements for routing logic, status updates, error handling, retries, and exception resolution. • Identify opportunities to automate repetitive operational tasks and reduce manual intervention. • Improve internal processes for identifying, investigating, and resolving failed transmissions, delayed orders, and fulfillment exceptions. • Partner with EMR and clinical product teams to connect prescribing workflows reliably with pharmacy systems. • Evaluate system architecture, technical dependencies, integration reliability, and implementation tradeoffs. • Define and track metrics including routing success rates, fulfillment processing times, integration reliability, and exception resolution. • Gather feedback from pharmacy partners and operational teams to continuously improve the platform. • Balance operational efficiency with reliability, data accuracy, privacy, security, and applicable healthcare requirements. • Lead initiatives from discovery and prioritization through development, launch, and ongoing improvement. • Own product outcomes and make informed decisions in a fast-moving environment.

🎯 Anforderungen

• 5+ years of professional product management experience building and shipping software products. • Previous software engineering experience or a technical background that includes hands-on coding experience. • Ability to read and write code, understand technical implementation details, and communicate effectively with engineers. • Experience owning complex SaaS products, integration-heavy platforms, or workflow-driven software. • Strong understanding of APIs, third-party integrations, data flows, and modern software architecture. • Proven experience leading products from discovery and technical planning through launch and iteration. • Experience building or improving products involving complex operational workflows and multiple interconnected systems. • Ability to translate technical requirements, operational challenges, and user needs into clear product specifications. • Strong product judgment, prioritization, and roadmap management skills. • Experience collaborating directly with engineers, designers, and cross-functional stakeholders. • Strong analytical skills and the ability to use data and operational feedback to guide product decisions. • Excellent written and verbal communication skills. • Ability to work independently, navigate ambiguity, and deliver reliable products under tight timelines. • Nice to Have: Experience building pharmacy technology, prescription management, or healthcare fulfillment software. • Nice to Have: Familiarity with pharmacy integrations, prescription routing, order fulfillment, or exception management. • Nice to Have: Experience with telehealth, digital health, or healthcare technology platforms. • Nice to Have: Knowledge of healthcare privacy, security, and regulatory considerations, including HIPAA. • Nice to Have: Familiarity with electronic prescribing systems, pharmacy management software, or healthcare interoperability standards. • Nice to Have: Experience building integrations with external service providers, vendors, or operational partners. • Nice to Have: Experience designing systems for high-volume transaction processing, operational automation, or fulfillment tracking. • Nice to Have: Experience building configurable SaaS platforms that support multiple organizations and workflows.

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