Strategic Partnerships Director

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CareMessage

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2012

🏥 Gesundheitswesen

🤝 Non-Profit

☁️ SaaS

Healthcare • Non-profit • SaaS

CareMessage ist die gemeinnützige Technologieorganisation, die die größte Plattform für Patientenengagement für einkommensschwache Bevölkerungsgruppen in den Vereinigten Staaten aufbaut. Ihre Plattform bietet automatisierte, personalisierte Patientenansprache und -engagement – einschließlich 1:1-Nachrichten, SDOH-Workflows, Bevölkerungsansprache, Gesundheitscoaching, geschlossene Überweisungen und Termin-Lifecycle-Nachrichten – und integriert sich in elektronische Gesundheitsakten (EHRs) und Interoperabilitätsstandards (HL7, FHIR, APIs, SFTP). CareMessage konzentriert sich auf die Verbesserung des Zugangs zur Gesundheitsversorgung, klinischer Ergebnisse und auf soziale Determinanten der Gesundheit für Sicherheitsnetz-Anbieter wie staatlich anerkannte Gesundheitszentren, kostenlose und gemeinnützige Kliniken sowie Organisationen für Stammesgesundheit. Die Organisation nutzt Datenanalysen und KI-gestützte präzise Nachrichtenübermittlung, um gesundheitliche Chancengleichheit zu skalieren, während sie als gemeinnützige Organisation tätig ist, die Einnahmen in ihren Einfluss reinvestiert.

Beschreibung

• Own CareMessage’s growth-enabling partnership portfolio across partner type, strategic objective, business-line impact, operating model, economics, risk, owner, and next step. • Operationalize the Partnerships Playbook, including partner taxonomy, selection principles, gating model, partnership briefs, decision rights, QBRs, scorecards, and sunset criteria. • Manage a regular partnership operating rhythm that makes partner health, risk, economics, customer impact, product commitments, and next steps inspectable by the CRO and KFL team. • Maintain a clear view of current and emerging partnership categories, including programmatic partners, commercial partners, platform/gatekeeper partners, embedded/integration partners, sponsored/funder-linked partners, and new growth channels. • Source, evaluate, develop, negotiate, and manage partnerships that can create market access, partner-sourced pipeline, partner-led ARR, referrals, co-sell opportunities, sponsored programs, customer expansion, or other measurable growth outcomes. • Build partner-specific business cases that connect CareMessage’s SaaS value proposition to partner incentives, customer workflows, patient outcomes, and sustainable economics. • Partner with Sales Leads to convert partner relationships into qualified opportunities, account mapping, co-sell motions, referrals, and partner-enabled customer conversations. • Create mutual action plans and success criteria for priority partners. • Run QBRs and partner health reviews for priority partnerships, including commercial outcomes, referrals, implementation outcomes, customer feedback, patient impact, product signal, and next-step accountability. • Build a repeatable operating system for tracking partner commitments, product asks, commercial dependencies, data-sharing risks, implementation readiness, support burden, and decision logs. • Help CareMessage distinguish scalable product and data opportunities from one-off partner requests that would create roadmap drag.

🎯 Anforderungen

• 8–12+ years of experience in B2B SaaS, healthcare technology, digital health, population health, patient engagement, value-based care, safety-net healthcare, or other regulated markets in a strategic partnerships, alliances, business development, channel partnerships, partner sales or a related commercial role, with demonstrated experience building or materially scaling a partner ecosystem, program, channel, or alliance portfolio. • Strong commercial judgment and negotiation experience across partner economics, pricing, revenue share, referral fees, co-sell rules, sponsored programs, renewals, resets, or complex partnership agreements. • Experience managing the partner lifecycle from sourcing and qualification through launch, enablement, performance management, expansion, reset, or sunset. • Experience building partner-sourced pipeline attribution, partner scorecards, partner QBRs, rules of engagement, enablement workflows, and mutual action plans. • Strong product and technical judgment, with the ability to work cross-functionally before making commitments around integrations, data, workflow, implementation, compliance, or support. • Demonstrated use of AI, automation, CRM/PRM, analytics, or workflow tools to scale partner operations, reporting, follow-up, enablement, or market-signal synthesis. • Strong executive presence, written communication, and structured thinking; able to influence without authority and produce clear briefs, mutual plans, decision packets, and executive-ready recommendations. • Deep alignment with CareMessage’s mission to advance health equity and comfort balancing revenue outcomes with patient impact, partner trust, and long-term sustainability. • Comfort with regular travel for partner meetings, conferences, customer visits, and market learning, typically 1–2 trips per month for a few days each.

🏖️ Vorteile

• We compensate fairly and equitably • We believe in equal work for equal pay: all team members performing the same role at the same level are paid similarly, regardless of where they are in the world • Paid parental leave for biological and adopted children • 18 paid company holidays, including a one week mid-year and one week end-of-year break • 9 wellness days to be used for self-care- or anything that comes up in life • 15 days of PTO • 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter • Generous medical, dental, and vision insurance for employees and their families • Health Savings Accounts and Flexible Spending Accounts • Short & long-term disability insurance • $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources • PerkSpot: Instant access to discounts on products & services from hundreds of vendors • Volunteerism incorporated in onboarding and encouraged on an ongoing basis