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Director, Data Quality & Adoption

🕒 vor 11 Tagen

⚔️ Virginia – Remote

infoinfo

💵 $106.050 - $116.970 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Communities In Schools National Office, nicht über eine Jobbörse

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Logo of Communities In Schools National Office

Communities In Schools National Office

51 - 200 Mitarbeiter

Gegründet 1977

🤝 Non-Profit

📚 Bildung

🌍 Soziale Wirkung

💰 Grant im 2025-06

Non-profit • Education • Social Impact

Communities In Schools National Office ist eine nationale gemeinnützige Organisation, die Ressourcen und Unterstützungsangebote aus dem Umfeld direkt in Schulen bringt, damit Schülerinnen und Schüler die Voraussetzungen für schulischen Erfolg und einen Abschluss haben. Die Organisation vernetzt Partner und lokale Angebote, um grundlegende Bedürfnisse der Schülerinnen und Schüler abzudecken, und bietet integrierte Unterstützungsleistungen mit Fokus auf eine bessere Anwesenheit, ein positives Verhalten, den Verbleib an der Schule sowie höhere Versetzungs- und Abschlussquoten. Ein besonderer Schwerpunkt liegt auf der Vermeidung von Schulabbrüchen und dem gleichberechtigten Zugang unabhängig vom persönlichen Hintergrund. Die Organisation baut Partnerschaften zwischen Schulen und ihrem Umfeld auf und koordiniert Unterstützungsangebote, damit Schülerinnen und Schüler ihr volles Potenzial in der Schule, im Berufsleben und darüber hinaus entfalten können.

Beschreibung

• Lead annual End-of-Year verification and ongoing data review processes • Coordinate issue resolution and identify opportunities to improve data quality • Support consistent implementation of data standards, reporting guidance, and verification practices across the CIS network • Lead operational coordination and data readiness activities for annual reporting, data publications, and strategic reporting initiatives • Lead, coach, and develop a team responsible for data operations, verification, training, resource development, support, and stewardship • Establish team priorities, workflows, service standards, and performance expectations • Drive adoption of the CISDM platform through training, documentation, office hours, onboarding, and user support • Lead development and growth of the CIS Connect virtual community • Lead Help Desk operations and use feedback, adoption metrics, and operational trends to improve support and user experience • Serve as liaison between users, program teams, and platform leadership • Translate operational needs and user feedback into system enhancements and process improvements • Partner with product and technology teams on testing, validation, release readiness, and new functionality implementation • Coordinate data requests, reporting questions, and recurring support needs • Contribute to continuous improvement of systems and processes • Participate in organization-wide initiatives and special projects

🎯 Anforderungen

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Public Administration, Education, Organizational Leadership, or a related field, or an equivalent combination of education and experience • 8–10 years of experience in data quality, data stewardship, program operations, user enablement, training and technical assistance, customer success, reporting and analytics, or related fields • 3–5 years of experience leading high-performing teams, including performance management, coaching, mentoring, and staff development • Demonstrated success leading complex operational initiatives and coordinating cross-functional stakeholders • Experience overseeing data validation, reconciliation, quality assurance, and continuous improvement processes • Strong analytical, problem-solving, and organizational skills • Ability to translate business needs into operational and technical solutions, including supporting User Acceptance Testing (UAT) • Excellent written, verbal, and interpersonal communication skills • Experience working with a network of affiliates or distributed organizations • Advanced proficiency in Microsoft Excel, Power Query, and Microsoft Office Suite • Demonstrated commitment to customer service, operational excellence, continuous improvement, and collaborative, learning-oriented cultures • Familiarity with Power BI or Tableau (preferred) • Experience using SQL to extract and analyze data (preferred) • Experience supporting enterprise systems, user adoption, or change management initiatives (preferred) • Travel up to 25% may be required, including domestic United States travel with occasional overnight stays

🏖️ Vorteile

• Five weeks of Paid Time Off • Generous 403b Retirement Savings Plan contribution • 10 Paid Holidays • 90% of employee health care premiums paid by the organization • Summer Work Schedule and Winter Break • Employer-paid short-term and long-term income replacement programs • Opportunity to contribute to an important mission • Virtual work environment

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