Technical Product Experience Manager

🕒 vor 6 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 25%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of DecisionPoint Corporation

DecisionPoint Corporation

51 - 200 Mitarbeiter

Gegründet 2011

🎖️ Verteidigung

💼 Beratung

📦 Logistik

Defense • Consulting • Logistics

DecisionPoint Corporation ist ein kleines Unternehmen im Besitz von in ihrem Dienst beeinträchtigten Veteranen, das sich auf die IT-Modernisierung und digitale Transformation für Regierungsbehörden spezialisiert hat. Sie bieten umfassende Dienstleistungen an, darunter Cybersicherheit, Gesundheits-IT und intelligente Automatisierungslösungen, die darauf abzielen, die Betriebseffizienz und Effektivität zu verbessern und gleichzeitig eine sichere Cloud-Migration zu gewährleisten. Ihr "Centers of Excellence"-Ansatz treibt den Erfolg von Missionen voran, indem er die dringendsten Herausforderungen, denen sich Regierungsstellen gegenübersehen, durch innovative Technologie und fachkundige Unterstützung adressiert.

Beschreibung

• Serve as a product management and technical integration resource within the Service Design & Experience team • Translate experience strategy, design intent, user research, journey maps, service-design findings, analytics, stakeholder requirements, and strategic objectives into product requirements, capabilities, user stories, acceptance criteria, and measurable experience outcomes • Bridge experience, research, content, and engagement activities with product, application development, architecture, data, CMS, API, DevSecOps, QA/testing, and other technical capabilities • Support product visioning and develop and maintain experience-oriented product roadmaps • Refine and prioritize feature and enhancement backlogs while maintaining traceability to user needs and intended experience outcomes • Participate in Agile planning, backlog refinement, sprint planning, design reviews, demonstrations, release planning, and retrospectives • Establish and document experience acceptance criteria addressing usability, accessibility, responsive behavior, interaction design, content experience, and design standards • Translate prototypes, user flows, information architecture, interaction models, and design artifacts into implementation-ready requirements • Evaluate technical feasibility, system dependencies, integration considerations, and implementation constraints • Identify and communicate tradeoffs among user needs, business and mission requirements, accessibility, technical feasibility, security and privacy, delivery constraints, and experience outcomes • Support design-to-engineering handoffs and maintain traceability between designs, requirements, implementation decisions, and delivered functionality • Participate in product demonstrations and design acceptance reviews • Ensure Section 508 and WCAG requirements are incorporated throughout planning, design, development, testing, and release • Collaborate with usability and QA/test teams to validate functionality, experience quality, accessibility, and conformance • Use user feedback, usability findings, analytics, digital performance measures, and customer-support insights to identify optimization opportunities • Maintain product and experience documentation for decision-making, requirements traceability, knowledge transfer, and continuity • Provide the Strategic Design and Experience Lead with assessments of product status, experience risks, unresolved decisions, and issues requiring direction

🎯 Anforderungen

• Active Secret clearance or higher • Bachelor’s degree in Graphic Design, Visual Communications, Digital Arts, or a related field • Minimum of 5 years of experience supporting digital product management, product design, UX, service design, or digital experience initiatives • Experience translating user and business needs into requirements for technical delivery • Experience applying Section 508 and WCAG standards to digital experiences • Experience integrating accessibility early in design and development workflows • Expertise in Section 508 and WCAG accessibility standards • Knowledge of inclusive and accessible design methodologies • Ability to evaluate designs, interfaces, and content for accessibility • Strong documentation and guidance development skills • Experience working directly with software development, engineering, architecture, QA/testing, or DevSecOps teams in Agile or iterative digital delivery environments • Required Section 508 or WCAG certification • Strong advocacy for inclusive and accessible design • Excellent written and verbal communication abilities • Attention to detail and compliance accuracy • Ability to collaborate across design and development teams • Ability to identify accessibility risks early and proactively • Strong organizational and documentation skills

🏖️ Vorteile

• Regular full-time employment • Fully remote work

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