Client Engagement Manager

🕒 vor 2 Monaten

🦌 Connecticut, New Hampshire, +2 weitere Bundesländer – Remote

info

💵 $95.000 - $150.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🏆 Customer Success

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Ensono

1001 - 5000 Mitarbeiter

Cloud Services • IT Services • Managed Services

Ensono ist ein erfahrener Technologieberater und Anbieter von Managed Services. Als unermüdlicher Verbündeter beschleunigen wir die digitale Transformation unserer Kunden, um nachhaltige Geschäftsergebnisse zu erreichen. Unser engagiertes Team hilft Organisationen, die heutigen Systeme in jeder hybriden Umgebung mit Dienstleistungen wie Beratung, Mainframe- und Anwendungsmodernisierung, Migration in die Public Cloud und cloud-native Entwicklung zu optimieren. Mit zertifizierten Experten in AWS, Azure und Google Cloud und anerkannt als Microsoft Datacenter Transformation Partner des Jahres beschäftigt Ensono weltweit über 2.900 Mitarbeiter und hat seinen Hauptsitz in der Metropolregion Chicago.

Beschreibung

• Own and manage the overall client relationship, acting as the primary advocate for the client within Ensono • Drive profitable account growth through identification of expansion opportunities and strategic account planning • Partner with delivery teams to ensure high-quality service execution and sustained customer satisfaction • Proactively manage account health, including renewals, risk mitigation, and issue escalation • Leverage Ensono’s full portfolio of services and internal resources to address client needs and business objectives • Build long-term, executive-level relationships that support “clients for life” outcomes

🎯 Anforderungen

• Proven experience managing and growing complex, enterprise client relationships • Strong ability to build trusted relationships with client stakeholders, including executive leadership • Experience driving account growth through cross-functional collaboration and solution alignment • Demonstrated ability to manage renewals, identify risks, and develop mitigation strategies • Strong communication, negotiation, and relationship-management skills • Ability to operate effectively as an individual contributor in a highly matrixed organization

🏖️ Vorteile

• Unlimited Paid Days Off • Three health plan options • 401k with company match • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts • Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement • Paid childbearing and paternal leave • Education Reimbursement, Student Loan Assistance or 529 College Funding • Sabbatical leave • Wellness program • Flexible work schedule

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