Senior Account Manager, Brand Practice

🕒 vor 1 Monat

🦌 Connecticut, Illinois, +2 weitere Bundesländer – Remote

🦌 Connecticut – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote

⏰ Vollzeit

🟠 Senior

💰 Account Manager

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Heritage Werks

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51 - 200 Mitarbeiter

Heritage Werks ist die Heritage-Agentur für Sport, Marken und Unterhaltung. Wir sind spezialisiert auf die Einrichtung und Pflege hochmoderner Archivprogramme sowie auf die Kuratierung fesselnder Inhalte und Erzählungen, um interaktive Erlebnisse, neue Stadien, Unternehmensjubiläen, soziale/mobile Inhalte, Ausstellungen, Museen, Storytelling-Kampagnen und vieles mehr voranzutreiben. Unsere Kunden umfassen Unternehmen der DOW 30 und Fortune 500, führende Technologie-, Luxus- und Modemarken, MLB-, NBA-, NFL- und NHL-Teams und viele andere. Wir bieten auch Dienstleistungen für private Kunden an, um die Bedürfnisse von Prominenten und anderen äußerst erfolgreichen Personen zu unterstützen. Für weitere Informationen besuchen Sie http://www.heritagewerks.com.

Beschreibung

• Serve as the primary point of contact for assigned Brand clients, owning day-to-day relationships and overall account performance. • Managing 10-15 accounts approximately at one time • Build and maintain strong relationships with key client stakeholders, ensuring high levels of satisfaction and trust • Lead client communications, including regular updates, reporting, and executive-ready presentations • Develop a deep understanding of client business objectives, brand positioning, and communication strategies • Partner with the Managing Director to shape account strategy and identify growth opportunities • Drive retention and organic growth within assigned accounts • Support proposal development and present strategic recommendations to clients • Identify new opportunities and collaborate with internal teams to scope and develop solutions • Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations • Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing) • Set and manage client expectations while aligning internal resources • Ensure quality control of deliverables prior to client delivery • Partner with internal teams to ensure work is tracked, aligned, and progressing efficiently • Proactively identify risks, gaps, and opportunities within accounts • Develop clear account briefs and internal updates to ensure alignment • Provide direction and context to teams to support successful execution

🎯 Anforderungen

• Experience in a marketing agency, consulting, or client services environment • Proven track record of managing client relationships and delivering programs • Strong verbal and written communication skills, including client-facing presentations • Experience working across cross-functional teams • Ability to influence without direct authority • Ability to travel for business needs as per organizational requirements. • **Key Competencies** • Client Leadership: Owns client relationships and outcomes with accountability • Strategic Thinking: Connects client goals to actionable strategies • Relationship Building: Establishes trust and credibility with stakeholders • Execution Excellence: Drives high-quality, on-time delivery • Communication & Influence: Communicates effectively across stakeholders • Cross-Functional Collaboration: Aligns teams to deliver cohesive outcomes • Commercial Acumen: Identifies and drives growth opportunities • Organization & Prioritization: Manages multiple priorities with strong attention to detail

🏖️ Vorteile

• Competitive salary • Comprehensive medical, dental, and vision insurance • 401(k) with company match • Paid time off and holidays • Opportunities for professional growth and development