Lead Product Manager – Adobe Experience Platform

🕒 vor 3 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $126.300 - $173.700 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Humana

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1961

🏥 Gesundheitswesen

🛡️ Versicherung

⚕️ Krankenversicherung

Healthcare • Insurance • Healthcare Insurance

Humana ist ein Gesundheitsunternehmen, das sich zum Ziel gesetzt hat, die Gesundheit von Individuen, Gemeinschaften und dem Gesundheitssystem insgesamt positiv zu beeinflussen. Mit einem klaren Fokus darauf, Gesundheit an erste Stelle zu setzen, bedient Humana eine vielfältige Zielgruppe, darunter Senioren und das Militär, und bietet Medicare Advantage HMO-, PPO- und PFFS-Pläne an. Humana engagiert sich für eine Kultur der Zugehörigkeit und des gegenseitigen Respekts und bietet wettbewerbsfähige und flexible Vorteile, um die finanzielle Sicherheit seiner Mitarbeiter und deren Familien zu gewährleisten. Das Unternehmen ist stolz darauf, einen inklusiven Arbeitsplatz zu schaffen, an dem jeder die Möglichkeit hat, erfolgreich zu sein.

Beschreibung

• Drive the strategy, development, and optimization of Adobe Experience Platform in support of Next Best Action • Own and manage the product backlog for assigned next best action platform capabilities • Translate enterprise strategy, regulatory requirements, and business needs into product requirements, user stories, and acceptance criteria • Partner with Next Best Action, engineering, architecture, and delivery teams to plan, execute, and release platform enhancements • Lead development of capabilities including consent capture, preference updates, suppression logic, policy enforcement, and downstream activation • Drive platform integration with the Next Best Action engine • Ensure data models, APIs, and workflows follow enterprise standards and regulatory guidance • Validate platform functionality for omnichannel use cases across web, mobile, CRM, contact center, and third-party integrations • Identify dependencies, risks, and tradeoffs and escalate decisions as needed • Partner with NBA, Marketing, Digital, CRM, Customer Service, Legal, Privacy, and Compliance teams • Support platform onboarding and adoption through enablement, documentation, and partnership • Collaborate with data, identity, and analytics teams on consent and preference data • Serve as a day-to-day product escalation point for delivery teams and business stakeholders • Advocate for intuitive, transparent, customer-centric experiences communicating data usage, choices, and controls • Incorporate customer, compliance, and operational feedback into product iteration • Track and report KPIs including consent capture rates, preference usage, data quality, error rates, and activation success • Identify opportunities to reduce operational friction, manual processes, and compliance risk • Monitor platform performance and integration health and drive corrective actions and enhancements

🎯 Anforderungen

• Bachelor's degree in Business, Marketing, Computer Science, or related field • 5+ years of product management experience • At least 2 years focused on enterprise martech platforms • Hands-on experience with Adobe Experience Platform, including Real-Time CDP and Journey Optimizer • Familiarity with Next Best Action, decisioning platforms, or real-time personalization engines such as AJO, Pega CDH, or SF Personalization • Strong understanding of customer data architecture, identity resolution, and personalization strategies • Familiarity with AI/ML-driven decisioning, propensity models, and experimentation frameworks • Proven ability to lead cross-functional teams and manage complex product initiatives • Excellent communication, analytical, and stakeholder management skills • Experience in healthcare, insurance, or other regulated industries preferred • Familiarity with agile methodologies and tools such as Jira and ADO preferred • Knowledge of data governance frameworks and consent management best practices preferred • Knowledge of decision management frameworks and rules engines preferred • Only candidates with U.S. citizenship or lawful permanent residency will be considered • Must work primarily on Eastern Standard Time business hours • Self-provided internet service with at least 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Vorteile

• Health benefits effective day 1 • Paid time off, holidays, volunteer time and jury duty pay • Recognition pay • 401(k) retirement savings plan with employer match • Tuition assistance • Scholarships for eligible dependents • Parental and caregiver leave • Employee charity matching program • Network Resource Groups (NRGs) • Career development opportunities • Bi-weekly internet expense payment for employees who live and work from home in California, Illinois, Montana, or South Dakota • Telephone equipment appropriate to meet business requirements • Bonus incentive plan • Medical, dental and vision benefits • Short-term and long-term disability • Life insurance • Company and personal holidays