Client Success Coach

🕒 vor 3 Monaten

🇨🇦 Kanada – Remote

💵 $10.000 - $15.000 / Monat

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🏆 Customer Success

👻 Geisterscore 57%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 107 Tagen offen.
• 18 offene Stellen bei 31 Mitarbeitenden.

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Impact Clients

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

📣 Marketing

☁️ SaaS

Marketing • SaaS

Impact Clients ist ein Unternehmen, das vorgefertigte digitale Produkte und Werkzeuge anbietet, die Einzelpersonen und Unternehmer dabei unterstützen, hochwertige Angebote zu erstellen und zu lancieren. Das Produktsortiment umfasst das Digital Funnel Accelerator Pack (vorgefertigte Funnel-Vorlagen, bearbeitbare Assets, technische Einrichtungshilfen, Funnel-Textmuster und Leistungschecklisten) und einen KI-Vertriebsskriptgenerator (KI-gestützter Skript-Builder, Gesprächsstrukturen, Beispielvorlagen zur Qualifikation von Interessenten und Bibliotheken zur Einwandbehandlung). Die Produkte werden zu 100% digital über ein sicheres Mitgliederportal mit lebenslangem Zugriff geliefert; die Seite betont ergebnisorientierte Assets anstelle von Coaching oder Beratung. Das Marketing des Unternehmens hebt den Gründer Richard Yu und seine dokumentierte Unternehmerlaufbahn hervor.

Beschreibung

• Conduct new onboarding calls daily to welcome new students. • Conduct check-in coaching calls daily to hold accountable, motivate, and inspire students inside the program. • Message clients daily to hold them accountable to their goals and moderate the community. • Hold weekly group coaching calls answering client questions. • Innovate products by creating and producing new video trainings/worksheets. • Take renewal/upgrade calls with clients and enroll them into backend coaching programs. • Report on multiple communication channels daily and maintain high attention to detail.

🎯 Anforderungen

• You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) • You will be conducting new onboarding calls daily to welcome in new students. • You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed. • You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community. • Weekly group coaching calls answering client questions • Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions • Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience. • Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs. • Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired. • Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change. • You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential. • You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs • A coach or mentor at heart—you love helping people • Clear, professional communicator (spoken and written English) • Experienced with organic marketing on Instagram/Facebook/TikTok (creating reels, organic posts, to generate organic leads) • Sales background • Able to handle fast-paced environments, multiple clients, and changing priorities • Willing to grow with us long-term (3+ years)—this isn’t a side hustle • Open to feedback and constructive coaching (we’ll train you, but we expect growth) • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast

🏖️ Vorteile

• Expected Earnings (Rev share on book of business): $10,000–$15,000+ USD/month (depending on experience) • Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

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