Principal Client Solutions Architect

🕒 vor 1 Monat

🌐 Vereinigte Staaten, Kanada – Remote

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🌽 Illinois – Remote

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⏰ Vollzeit

🔴 Experte

💻 Lösungsingenieur

👻 Geisterscore 15%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Introhive

Introhive

201 - 500 Mitarbeiter

💼 Beratung

📣 Marketing

📦 Logistik

Consulting • Marketing • Logistics

Introhive ist ein Softwareunternehmen, das sich auf KI-gesteuerte Kundenintelligenzlösungen für große, vertriebsorientierte B2B-Unternehmen spezialisiert hat. Die Plattform des Unternehmens automatisiert die Erfassung und Anreicherung von Kundendaten und erschließt Einsichten in Netzwerke von Beziehungen und Aktivitäten, um Wachstum und Zusammenarbeit zu fördern. Introhive setzt sich dafür ein, Transparenz zu erhöhen, Beziehungen zu operationalisieren und die Produktivität zu steigern, indem manuelle Dateneingaben in CRM-Systemen reduziert werden. So werden Unternehmen befähigt, eine stärker vernetzte und kundenorientierte Organisation zu erreichen. Introhive wird von Branchenführern hoch gelobt und von Analysten wie Gartner und Forrester für seine Fähigkeiten in der Kundenintelligenz anerkannt.

Beschreibung

• Lead technical and business discovery sessions with enterprise customers and prospects • Design scalable, client-centered solutions aligned with business objectives and Introhive's platform capabilities • Translate complex business and technical requirements into clear solution designs and implementation guidance • Facilitate executive workshops to build trust, reduce risk, and accelerate decision-making • Lead discussions on CRM architecture, APIs, enterprise integrations, AI, data privacy, security, and compliance • Partner with Professional Services to ensure a seamless transition from pre-sales through implementation • Identify high-value use cases and ROI opportunities by connecting technical capabilities to measurable business outcomes • Support strategic sales opportunities, renewals, and expansion initiatives through technical leadership and solution consulting • Mentor Solutions Consultants by sharing best practices, developing reusable frameworks, and elevating consulting standards • Partner with Product and Marketing to communicate customer feedback, integration opportunities, and market trends influencing product strategy and go-to-market execution • Build executive trust through strategic technical leadership • Move customers from technical discovery to implementation • Deliver solution designs that minimize implementation risk • Resolve privacy, security, and integration challenges early in the sales cycle • Help customers realize measurable business value quickly • Elevate the technical capabilities and consulting standards of the Solutions Consulting organization

🎯 Anforderungen

• 10+ years of experience, including at least 5 years focused on enterprise-scale B2B SaaS architecture or strategic pre-sales • Deep expertise in enterprise CRM platforms, APIs, system integrations, data architecture, and solution design • Executive presence and experience leading strategic technical discussions and workshops • Experience translating business objectives into scalable technical solutions • Strong understanding of enterprise security, privacy, and compliance frameworks • Experience designing or supporting AI-enabled solutions, including LLMs, NLP, predictive analytics, or intelligent automation • Proven ability to collaborate across Sales, Product, Engineering, Customer Success, and Professional Services • Excellent communication, consulting, and stakeholder management skills • Experience with Salesforce, Microsoft Dynamics, or similar CRM platforms • Experience with Relationship Intelligence, Revenue Intelligence, analytics, or data enrichment technologies • Experience supporting customers in Professional Services, Legal, Financial Services, Accounting, Consulting, or similar industries

🏖️ Vorteile

• Occasional travel may be required for customer meetings, workshops, industry events, and internal team engagements • Collaborative, customer-focused team environment • Opportunity to mentor technical talent • Opportunity to influence strategic customer outcomes and enterprise solution strategy

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