Sales Operations Executive

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🕒 vor 10 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of JDPA LIMITED

JDPA LIMITED

- Mitarbeiter

🚘 Automobilindustrie

🛡️ Versicherung

💼 Beratung

Automotive • Insurance • Consulting

JDPA LIMITED ist ein Anbieter von Daten-, Analyse- und Softwarelösungen für das Automotive-Ökosystem und angrenzende Finanz- und Versicherungssektoren. Das Unternehmen bietet Fahrzeugbewertungen, Markt- und Einzelhandelsinformationen, Qualitäts- und Kundenerfahrungs-Benchmarks sowie digitale Marketing- und Beratungsdienste für OEMs, Händler, Versicherer und Kreditgeber. JDPA LIMITED kombiniert proprietäre Kunden- und VIN-Daten mit fortschrittlichen Analysen und SaaS-Produkten, um Kunden dabei zu helfen, Produktdesign, Einzelhandelsleistung, Risikomanagement und Finanzoperationen zu verbessern.

Beschreibung

• Provide governance and auditing of CRM information to ensure minimum required data is captured • Support Sales and Finance by collecting and monitoring product usage statistics and raising transbilling records • Provide commercial support and guidance for non-standard customer contracts • Fulfil customer purchases by liaising with relevant teams • Govern AMS data to ensure customers receive correct products and services and access is provisioned or terminated on time • Support commercial leadership teams with correct account and opportunity assignments • Reopen opportunities and correct opportunity fields for financial reporting • Create reports and dashboards for customer management • Support customer renewals, including price notification letter analysis and contact allocation • Provide usage statistic reports and collect monthly reports from local access management systems • Implement process and procedure changes to improve efficiency and productivity • Assess and escalate high-impact issues to the Sales Operations Manager • Support testing and rollout of new applications and enhancements • Create and update best-practice documentation

🎯 Anforderungen

• Strong analytical and problem-solving skills • Excellent verbal and written communication skills • High level of compliance and attention to detail • Strong teamwork and influencing skills • Customer-centric approach • Educated to degree level or equivalent • Fluent in English • Must be legally authorized to work in the country where employment is offered • JD Power does not provide employment sponsorship for this position • Other European languages desirable

🏖️ Vorteile

• Flexible work arrangements • Opportunities for learning and development • Virtual-first company culture • Diverse workforce and reasonable accommodations throughout the recruitment process

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