Director of Account Management – Health

🔥 vor 16 Stunden

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Vollzeit

🔴 Experte

🧑‍💼 Vertriebsmitarbeiter

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Liviniti

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2011

🏥 Gesundheitswesen

⚕️ Krankenversicherung

💊 Pharmazie

Healthcare • Healthcare Insurance • Pharmaceuticals

Liviniti ist ein durchlaufender Pharmacy Benefit Manager (PBM), der Arbeitgebern und Gesundheitssystemen hilft, die Kosten für verschreibungspflichtige Medikamente durch transparente Preisgestaltung, klinische Programme und Arzneimittelbeschaffung zu senken. Das Unternehmen bietet 100 % Rückvergütung durch, eine feste Verwaltungsgebühr, Zugriff auf Ansprüche und Rückvergütungsdetails für volle Transparenz, anpassbare Formulare und Netzwerke, eine Genehmigung im Voraus fokussiert auf die niedrigsten Nettokosten und spezielle Lösungen wie LivLite zur Verwaltung von GLP-1-Gewichtsverlustmedikamenten. Liviniti legt Wert auf B2B-Services, klinischen Nutzen und kontinuierliche Innovation, um die Apothekenausgaben zu senken, während die Unterstützung und der Service für Mitglieder erhalten bleiben.

Beschreibung

• Serve as a trusted advisor to clients and oversee all client accounts • Lead and mentor the Account Management team • Drive organic and new business growth • Maintain strategic client relationships and guide clients with business, industry, and trend knowledge • Collaborate with key team members across disciplines to deliver high-quality service • Identify skills and performance criteria, manage staff, coach team members, and support career development plans • Establish departmental service-delivery goals measured through KPIs • Evaluate team performance against KPIs and provide management direction • Develop and ensure adherence to Account Management client-service standards, methods, processes, and procedures • Partner with leadership to create and revise policies and procedures • Identify and implement strategic initiatives and plan rollouts to clients and internal teams • Identify operational-efficiency opportunities and provide business requirements • Ensure compliance with SOC Audit Guidelines and Requirements • Manage and approve department PTO policy, compensation, and performance management • Comply with HIPAA obligations regarding Protected Health Information and report violations • Complete required HIPAA training • Manage all Account Managers and oversee departmental performance management and hiring • Travel 20%–25% and present to clients as required

🎯 Anforderungen

• Bachelor’s degree in communications, Marketing, Business, Finance, or equivalent 10+ years of direct client/account management experience • At least 5 years of managerial experience leading a similar or like function • Proficiency in Microsoft Office suite required • Entrepreneurial attitude and strong business acumen • Ability to complete tasks efficiently in a fast-paced environment • Strong negotiation and communication skills and ability to excel under pressure • Experience preparing and interpreting reports • Excellent written, verbal, and presentation skills • Ability to manage multiple clients and deliverables simultaneously • Ability to take ownership of client issues and concerns and deliver excellent client service • Ability to work collaboratively with co-workers and outside consultants • Current knowledge of pharmacy and industry initiatives • Ability to travel and present to clients as required • Ability to work core hours from 8:00 AM to 5:00 PM CT, with schedule adjustments for meetings across time zones • Ability to work extended hours, weekends, and holidays as required • Healthcare or PBM experience is a plus • MBA or equivalent preferred • Required HIPAA training competency • Must manage Account Managers and be responsible for departmental hiring and performance management

🏖️ Vorteile

• Medical, Dental, Vision Insurance • Disability and Life Insurance • Employee Assistance Program • Remote Work Options • Generous Paid-Time Off • Annual Reviews and Development Plans • Retirement Plan with company match immediately 100% vested