Director of Remote Vision Monitoring – RVM

🕒 vor 1 Monat

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $110.000 - $135.000 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

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Lumata Health

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11 - 50 Mitarbeiter

⚕️ Krankenversicherung

Healthcare Insurance

Lumata Health ist ein Gesundheitsunternehmen, das sich auf die Verbesserung des Managements chronischer Augenerkrankungen durch sein "Continuous Care Program" konzentriert. Das Programm bezieht Patienten mit sehgefährdenden Erkrankungen durch die Erweiterung der Pflege über traditionelle Klinikbesuche hinaus ein und nutzt dafür zertifizierte Pflegecoaches und eine intelligente Plattform zur Patientenengagement, um die Therapietreue der Patienten zu verbessern und die Nicht-Erscheinen-Rate zu senken. Durch die Koordination der Pflege und die Bereitstellung individueller Unterstützung zielt Lumata Health darauf ab, die Gesundheitsergebnisse und die Patientenzufriedenheit zu verbessern und gleichzeitig die Arbeitsbelastung für Gesundheitsdienstleister zu verringern.

Beschreibung

• Own the strategic direction and performance of the RVM program. • Set 3, 6, and 12-month goals for the RVM program, in collaboration with the President and executive leadership. • Translate strategy into monthly goals and priorities for Team Leads to execute against. • Plan and lead the next operational phases of scale, including RVM standalone rollout and the digital-first enrollment model. • Anticipate scaling needs (people, vendors, tools, workflows) and bring resourcing plans forward. • Own product and data needs for RVM as the program scales; partner with Product, Engineering, and Data on roadmap, prioritization, and delivery. • Lead and develop RVM Team Leads through hiring, coaching, and performance management. • Approve and govern SOPs, training materials, and operational policies authored by Team Leads; ensure they stay current as tech and workflows evolve. • Set encounter goals and targets in collaboration with executive leadership; monitor reimbursement trends and surface issues early. • Drive efficiency improvements to meet internal caseload goals. • Hold accountability for program-level outcomes (revenue, adherence, churn, quality), working through Team Leads on day-to-day delivery.

🎯 Anforderungen

• Bachelor's degree in business or a related field, or equivalent experience. • 5+ years of progressive operations or program leadership experience, with at least 3 years managing through other managers or team leads • Demonstrated experience setting strategy for a new business unit, including building teams and fully owning quarterly and annual operational plans • Track record of scaling a program through phases (pilot, growth, full operational scale), including planning resourcing, vendor partnerships, and product/data needs ahead of demand • Demonstrated ability to coach and develop team members and middle management, including delivering difficult feedback and managing underperformance • Clear record of meeting or overperforming as it relates to department operating budgets and forecasts

🏖️ Vorteile

• Comprehensive benefits • Opportunities for professional development