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Director, Implementation

🕒 vor 18 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $143.650 - $211.250 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Panorama Education, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 18 Tagen

Noch offen auf der Website von Panorama Education. Geprüft vor 2 Stunden.

Logo of Panorama Education

Panorama Education

201 - 500 Mitarbeiter

Gegründet 2012

📚 Bildung

☁️ SaaS

🤖 Künstliche Intelligenz

💰 €60.000.000 Series C - Panorama Education im 2021-09

Education • SaaS • Artificial Intelligence

Panorama Education ist ein Bildungstechnologieunternehmen, das eine KI-gestützte SaaS-Plattform für Schulbezirke der Klassen K–12 bereitstellt, um Umfragen zu sammeln, ein Multi-Tiered System of Supports (MTSS) zu verwalten, Verhalten und Anwesenheit zu verfolgen und Unterricht sowie Interventionen zu personalisieren. Die Angebote — wie Panorama Solara, Student Success (MTSS) und Surveys & Engagement — kombinieren Datenanalyse, sichere bezirksverwaltete KI und berufliche Weiterbildung, um Lehrkräften dabei zu helfen, Bedürfnisse zu identifizieren, gezielte Maßnahmen zu planen und Schülerergebnisse zu messen, während Datenschutz und Konformität gewahrt bleiben.

Beschreibung

• Own the Implementation function end to end, including the operating model, team staffing and performance, hiring and capacity planning, processes, tooling, cross-functional handoffs, launch speed, and client implementation experience • Transform implementation to reduce average implementation time for Surveys, Student Success, Solara, and Panorama Pathways • Reduce fixes required for integrations and configuration after clients go live • Reduce time to first value for clients using the use case health model • Redesign the client implementation experience using synchronous collaboration, live conversations, and appropriate onsite work • Align implementation services with the broader client value-delivery model and configure the platform around client priorities, outcomes, and workflows • Maintain visibility into every active implementation and proactively surface risks, dependencies, and emerging challenges • Partner with Sales, Account Management, Project Management, Teaching & Learning, Product, and Engineering • Reimagine implementation processes and tooling using AI and first-principles thinking • Lead and develop the Implementation team through significant change • Build an effective team-lead structure and develop additional leadership capacity

🎯 Anforderungen

• Experience leading a services team in a SaaS environment, with direct responsibility for team performance and business outcomes • Implementation leadership experience is preferred; closely related services functions such as training or custom development may provide relevant experience • Personal experience doing implementation work and the functional depth to lead practitioners, diagnose problems, and redesign the work without needing to learn the fundamentals of implementation on the job • Strong technical acumen and demonstrated ability to use technology—including AI—to improve or transform operational processes relevant to the implementation of enterprise SaaS applications, including platform integration, data transformation, solution architecture, ticket management, and workflow design and optimization • Experience leading a complex team through meaningful operational or organizational change • Ability to turn ambiguous business and client problems into clear priorities, operating decisions, and action across teams • Experience in K–12 SaaS edtech services or support, including familiarity with K12 leadership structures and practices, the K12 IT stack, and applicable data security and privacy regulations, is strongly preferred but not required

🏖️ Vorteile

• Annual bonuses or commission awards • Equity awards • 401K with an employer match • Health, dental, vision, life insurance, and short-term and long-term disability coverage • Flexible spending account for health care and dependent care • Wellness Reimbursement • Work from Home Reimbursement • Flexible vacation policy • Parental leave program • Company Issued Laptop

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