Account Manager, SMB

🕒 vor 13 Tagen

🇬🇧 Vereinigtes Königreich – Remote

💵 £35.000 - £50.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

👻 Geisterscore 5%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Patch My PC

Patch My PC

11 - 50 Mitarbeiter

☁️ SaaS

🔐 Sicherheit

🏢 Unternehmen

SaaS • Security • Enterprise

Patch My PC ist ein Unternehmen, das sich auf die Automatisierung des Patch-Management-Prozesses für IT-Abteilungen und Managed Service Provider (MSPs) spezialisiert hat. Durch die Integration mit Microsoft Intune und ConfigMgr vereinfacht Patch My PC die Installation, Aktualisierung und Verwaltung von Anwendungen von Drittanbietern. Der Dienst erhöht nicht nur die Sicherheit und Compliance, sondern verbessert auch die betriebliche Effizienz, sodass Benutzer ihre Systeme mit minimalem manuellen Aufwand problemlos aktuell halten können.

Beschreibung

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention • Act as a trusted advisor, understanding client needs and aligning them with Patch My PC’s solutions • Identify upsell and cross-sell opportunities to drive revenue growth and increase account value • Manage renewals and contract negotiations, ensuring a seamless client experience • Address client inquiries, resolve issues, and proactively offer solutions to improve engagement • Stay updated on industry trends and competitor offerings to provide strategic recommendations to clients • Lead customer and partner engagement strategy across the globe • Manage a portfolio of 600+ existing customers and a large pipeline of active leads across SMB, Mid-Market, and Channel Partner segments • Own revenue growth and retention • Work closely with a regionally aligned Customer Engineer and report to a US-based leader • Influence stakeholders, orchestrate complex deals, and drive customer outcomes

🎯 Anforderungen

• 5+ years of experience in customer-facing B2B sales, ideally spanning SMB through Mid-Market segments • Demonstrated ability to own complex customer relationships end-to-end and deliver measurable business results • Strong commercial acumen with a track record of meeting or exceeding revenue, renewal, and expansion targets • Excellent communication, negotiation, and stakeholder management skills • Growth mindset; open to feedback, quick to adapt, and always looking to improve • Operational excellence in CRM systems, such as Salesforce, and data-driven sales practices • Experience in a software sales environment (nice to have) • Background in business development or consultative selling (nice to have) • Ability to prioritize tasks and manage multiple accounts effectively

🏖️ Vorteile

• Internet Stipend • Pension: 200% match up to 10% • Death In Service & Income Protection • Health & Wellness Benefit • Annual Leave • Holiday Days • Volunteer Days • Sick Leave • Bereavement Leave • Tuition Reimbursement • Charitable Donation • Matching Gym & Fitness Reimbursement

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