Construction Operations Manager

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🕒 vor 2 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 12%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of SpartanX

SpartanX

1 - 10 Mitarbeiter

Gegründet 2022

🤝 B2B

📣 Marketing

B2B • Marketing

SpartanX entstand aus der Notwendigkeit, dass große Marktteilnehmer im nationalen Raum sich in den sozialen Medien positionieren und Autorität sowie Bekanntheit im digitalen Umfeld aufbauen müssen. Doch bald erkannten wir, dass das Management der Netzwerke allein nicht ausreicht. Daher gingen wir weiter und wurden Ideengeber und Projektmanager. Unser Ziel ist es, Experten in ihren Fachbereichen zu unterstützen und zu fördern, nicht nur in den sozialen Netzwerken, sondern auch in der Kreation, Strukturierung und Entwicklung neuer Projekte, Produkte und der Markenfestigung.

Beschreibung

• Oversee residential solar service and repair operations across active markets • Monitor service performance, completion timelines, and first-visit resolution rates • Review escalated service issues and develop corrective action plans • Coordinate service resources to ensure timely homeowner support • Identify recurring service trends and implement operational improvements • Manage roofing-related project activities, including detach and reset operations • Coordinate project timelines between roofing contractors, installation teams, and operations departments • Ensure roofing work is completed according to company standards and project requirements • Resolve roofing-related operational challenges and scheduling conflicts • Support homeowner communication regarding roofing timelines and expectations • Manage relationships with subcontractors, roofing vendors, and third-party service providers • Monitor subcontractor performance, quality standards, and completion timelines • Conduct performance reviews and maintain accountability standards for external partners • Ensure third-party vendors comply with company requirements, safety expectations, and customer service standards • Assist with onboarding and evaluating new subcontractor relationships • Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams • Support operational planning and resource allocation across departments • Identify bottlenecks and implement process improvements that increase efficiency and scalability • Monitor operational KPIs and provide performance reporting to leadership • Assist with project escalations and operational problem-solving initiatives • Ensure projects move efficiently through all stages of construction and post-install support

🎯 Anforderungen

• Previous solar operations, construction management, service management, or field leadership experience required • Strong understanding of residential solar operations and project workflows • Experience managing subcontractors, vendors, or field service teams • Strong organizational, troubleshooting, and problem-solving skills • Ability to manage multiple projects, departments, and priorities simultaneously • Professional communication and leadership abilities • Experience with CRMs, project management systems, and operational software platforms • Strong customer service mindset and operational accountability focus • Previous construction operations management experience preferred • Experience managing roofing operations or detach and reset projects preferred • Experience with service operations and warranty-related workflows preferred • Solar industry experience preferred • Experience supporting multi-market operations preferred • OSHA 10 or OSHA 30 certification preferred

🏖️ Vorteile

• Competitive compensation based on experience • Health insurance offerings • Vehicle allowance or approved travel support • Opportunities for advancement within a rapidly growing solar company • Team-focused culture built on accountability, professionalism, and operational excellence

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