Associate Learning & Development Specialist – Healthcare Call Center

🕒 vor 6 Tagen

🦬 Montana, Nebraska, +3 weitere Bundesländer – Remote

🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote

💵 $26 / Stunde

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

📞 Callcenter-Mitarbeiter

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SS&C Technologies

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1986

🏦 Bankwesen

💳 Fintech

Banking • Healthcare • Fintech

SS&C Technologies ist ein weltweit führender Anbieter von Finanzdienstleistungen und Gesundheitstechnologie, anerkannt als der größte unabhängige Hedgefonds- und Private-Equity-Administrator der Welt sowie als größtes Transferagent für Investmentfonds. Das Unternehmen bietet eine umfassende Palette von Lösungen, darunter Asset Management, Bankwesen, Gesundheitswesen, Versicherungen und Vermögensverwaltung, und nutzt proprietäre Software sowie umfangreiches Fachwissen, um den betrieblichen Anforderungen von Kunden aus verschiedenen Branchen gerecht zu werden.

Beschreibung

• Assist in conducting training needs assessments to identify skill gaps and development opportunities across various departments. • Support the development and revision of engaging training materials, including presentations, participant guides, job aids, e-learning modules, and other instructional content. • Coordinate logistics for training sessions, including scheduling, material preparation, and communication with participants and instructors. • Facilitate introductory training sessions or components of larger programs as directed. • Administer and maintain the Learning Management System (LMS), including uploading content, tracking completions, and generating reports. • Collect and analyze feedback from training participants to identify areas for improvement and measure program effectiveness. • Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance of training materials. • Research and recommend new learning technologies, methodologies, and best practices to enhance the learning experience. • Assist in managing vendor relationships for external training programs and resources. • Support the overall L&D team in various administrative tasks and projects as needed.

🎯 Anforderungen

• Bachelor's degree in Human Resources, Organizational Development, Education, or a related field. • 1-2 years of experience in a learning and development, training, or human resources support role, preferably within a corporate environment. • Basic understanding of adult learning principles and instructional design methodologies. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Experience with Learning Management Systems (LMS) administration is a plus. • Excellent written and verbal communication skills, with the ability to present information clearly and concisely. • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. • Ability to work independently and collaboratively within a team environment. • Demonstrated ability to learn new technologies and adapt to changing priorities. • Prior experience in the healthcare or financial services industry is beneficial but not required.

🏖️ Vorteile

• Medical, dental, and vision coverage • 401(k) plan with company match • Paid time off • Holidays • Parental leave • Professional development reimbursement opportunity