Director, Chapter Relationship Leader

🕒 vor 10 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Make-A-Wish America

Make-A-Wish America

1001 - 5000 Mitarbeiter

Gegründet 1980

🤲 Wohltätigkeit

🤝 Non-Profit

Charity • Non-profit

Make-A-Wish Deutschland ist eine gemeinnützige Organisation, die lebensverändernde Wünsche für Kinder mit kritischen Erkrankungen erfüllt und den Patienten sowie ihren Familien Hoffnung, Stärke und Freude schenkt. Sie sammelt Spendengelder und koordiniert Freiwillige und Unternehmenspartner durch eine nationale Stiftung sowie lokale Zweigstellen in ganz Deutschland, um personalisierte Wünsche zu arrangieren und betroffene Familien zu unterstützen.

Beschreibung

• Conduct Comprehensive Assessments: Perform thorough assessments of chapters to identify key areas of improvement and formulate actionable recommendations. • Develop Improvement Strategies: Collaborate with cross-functional teams to design and implement tailored strategies to address identified challenges and opportunities for improvement. • Financial Analysis: Analyze financial statements, budgets, and performance metrics to identify trends, anomalies, and areas for financial optimization. • Operational Efficiency: Streamline and support the optimization of operational processes within chapters to enhance efficiency, reduce costs, and improve overall performance. • Performance Metrics Monitoring: Monitor key performance indicators (KPIs) to track progress and measure the success of improvement initiatives. • Stakeholder Engagement: Work closely with chapter leadership, department heads, and key stakeholders to ensure alignment with improvement objectives and foster a collaborative approach to change. • Implementation of Best Practices: Introduce industry best practices and benchmarks to drive and support continuous improvement in overall chapter operations. • Team Collaboration: Collaborate with internal teams, including finance, operations, development, and mission to ensure seamless execution of improvement initiatives. • Training and Development: Along with chapter leadership, identify skill gaps within teams and develop training to enhance the capabilities of personnel. • Risk Management: Assess potential risks associated with improvement initiatives and develop contingency plans to mitigate any adverse effects. Being a critical liaison between the National Office and chapters in communicating opportunities, concerns/learnings and positioning themselves as a facilitator/enabler of building understanding and driving to solutions.

🎯 Anforderungen

• Bachelor’s degree in nonprofit management, business, or related field preferred • 10+ years of total years of experience. 7+ years of experience in a federated non-profit organization/environment required. Make-A-Wish Chapter leadership experience preferred. • Proven experience in nonprofit performance management and/or strategic consulting • Strong knowledge of Microsoft Office applications required, including demonstrated expertise in Word, Excel, and Power BI • Effective communication and interpersonal skills • Strong financial acumen with project management and organizational abilities • Knowledge of nonprofit industry best practices and trends • Demonstrated high level understanding of chapter operations and issues chapter staff and board face daily.

🏖️ Vorteile

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness • Competitive compensation with annual incentive potential • Health Savings Account and Flexible Spending Account Options • Health Reimbursement Account fully funded by Make-A-Wish America • Short Term Disability*, Long Term Disability* and Life Insurance • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo • 401(k) Retirement Savings Plan with 5% match after one year of service • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires

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🗣️🇺🇸🇬🇧 Englisch erforderlich