Senior Customer Experience Manager – Central

🕒 vor 15 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $136.800 - $152.000 / Jahr

⏰ Vollzeit

🟠 Senior

💝 Kundenservice

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mails für Remote-Jobs erhalten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Wiz

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz ist ein führendes Unternehmen für Cloud-Sicherheit und bietet eine umfassende Sicherheitsplattform zum Schutz von Cloud-Umgebungen. Das Unternehmen stellt eine Vielzahl von Lösungen bereit, die darauf ausgelegt sind, Cloud-Infrastrukturen vor Bedrohungen zu schützen – darunter Threat Detection & Response, Security Posture Management und Vulnerability Prioritization. Die cloud-native Plattform ermöglicht nahtlose Integration in verschiedene Cloud-Systeme, bietet agentless Visibility und robusten Schutz für moderne Cloud-Computing-Anforderungen. Zahlreiche Fortune-100-Unternehmen vertrauen auf Wiz. Das Unternehmen ist für seinen innovativen Ansatz bekannt und stellt ein einheitliches Sicherheitsmodell bereit, das Development und Security Operations integriert – für verbesserte Visibility und proaktives Threat Management.

Beschreibung

• Take ownership of diverse projects and initiatives with a primary focus on cloud security, collaborating with core account groups (Sales, Support, Success), product/engineering teams, and customer teams • Interface and influence key stakeholders, ensuring effective communication and collaboration throughout the project lifecycle, particularly emphasizing security best practices • Establish a deep understanding of the customer’s business vision, culture, and processes with a keen focus on cloud security requirements • Build and grow strong relationships across the org from the day-to-day technicians to the CISO level • Evangelize Wiz value, influencing customers to adopt the right secure solutions at the right time • Ensure the guidance from Wiz is understood and executed by the customer, while advocating internally at Wiz on behalf of customers to ensure their security needs are met • Leverage your communication skills and extensive PM experience with large-scale transformations to guide customers post onboarding through their stages of Wiz adoption with a strong emphasis on implementing and maintaining robust cloud security practices • Innovatively solve customer security challenges through the introduction of new ideas, tools, and mechanisms while overcoming any political blockers internal to the customer • Collaborate with the Customer Account team to identify and pursue strategic cloud opportunities, specifically those related to cloud security enhancements by deepening product use or expanding to new business units • Provide support through TCO analysis and business case assessments, ensuring alignment with customer security objectives • Understand tool ecosystem and provide options for tool consolidation and deepen Wiz value • Accelerate the customer’s cloud security adoption journey with a specific focus on defining key milestones, removing blockers, and implementing processes to ensure secure workload migrations • Drive customer enablement by defining a comprehensive training strategy to upskill technical and non-technical roles across the customer's organization with a strong emphasis on cloud security awareness • Implement effective governance structures to govern the partnership with the customer, placing a high priority on the security aspects of the partnership and the customer’s adoption of Wiz

🎯 Anforderungen

• 6+ years of experience as a CSM, AE, or other customer facing strategic role • Proven track record of working with Fortune 100 customers with cloud-based technology • Experience managing strategic customers, with an entrepreneurial mindset to problem solve and provide effective solutions for complex engagements • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization • Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility

🏖️ Vorteile

• Compensation for this full-time position includes base salary + bonus + equity + benefits • Our salary ranges are determined by role, level, and location • Bonus, equity, and benefits are not included in the listed salary range