Sales Support Associate I – Medicare Solutions

🕒 il y a 13 jours

🏄 California – Distant

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⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🤑 Commercial

👻 Score fantôme 20%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Alliant Insurance Services

Alliant Insurance Services

10 000+ employés

Fondée en 1925

🛡️ Assurance

🤝 B2B

💼 Conseil

💰 €690 000 000 Debt Financing - Alliant Insurance Services en 2019-10

Insurance • B2B • Consulting

Alliant Insurance Services est un courtier d'assurance et une société de gestion des risques de premier plan qui fournit des services en assurance de biens et risques divers, en avantages sociaux des employés, en réassurance, en assistance aux sinistres, en souscription, et en solutions de gestion des risques spécifiques à l'industrie. L'entreprise offre des services de conseil et des services personnalisés dans des secteurs tels que la santé, l'énergie, le transport, l'immobilier et l'hôtellerie, les entités publiques, et bien plus encore. Elle est classée parmi les plus grands courtiers d'assurance aux États-Unis (notée comme le 4ème plus grand courtier américain et le plus grand courtier privé). Alliant met l'accent sur la gestion des risques, le conseil en avantages sociaux, la réponse aux catastrophes, et les solutions spécialisées pour les clients commerciaux.

Description

• Provide support for new and existing relationships • Act as liaison within support teams for escalations related to new business, commissions, contracting, and technology platforms • Provide marketing and CRM system training, administration and implementation • Help agents with website navigation, supply ordering, commission statements, and app status • Confidentially handle client files, maintaining accurate records and file security in alignment with compliance procedures and standards • Resolve escalated agent concerns or issues • Conduct proactive outreach to existing agents for carrier items, level up qualifiers, certification calls, webinar promotion, and the co-op reimbursement process • Serve as a resource to the team by sharing knowledge of different lines of business product types and answering questions • Manage proactive communications to TR, including newsletters, Vidyards, carrier bulletins, and similar materials • Serve as an expert on carrier processes and procedures • Seek recruiting opportunities

🎯 Exigences

• High School Diploma or GED • Bachelor's Degree or an equivalent combination of education and work experience • One (1) or more years Administrative experience in a sales or recruiting environment, a health/life insurance agency, or a financial services office • Experience with Senior Health Insurance/Medicare plans - quoting, plan selection, client enrollment • Active Health & Life Insurance License • Knowledge of the general industry procedures, standards, systems, resources, practices and terminology • Knowledge of federal, state and local laws as well as industry regulations • Excellent written, and verbal communication and collaboration skills, capable of effectively engaging with diverse teams and stakeholders • Excellent analytical, problem solving, time management, and presentation skills • Excellent planning, organizational, and prioritization skills • Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests • Ability to handle difficult and stressful situations with professional composure • Proficient in Microsoft Office Suite

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