Deal Desk Director

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Bamboo Health. Vérifiée il y a 9 heures.

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Bamboo Health

501 - 1000 employés

🏥 Santé

⚕️ Assurance santé

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Bamboo Health est une entreprise qui propose des solutions d'intelligence en temps réel pour les soins de santé, destinées à permettre aux professionnels de la santé de prendre des décisions optimales pour de meilleurs résultats. Ces solutions font partie de l'un des plus grands réseaux de collaboration de soins aux États-Unis, transformant ainsi l'intégration des soins par les organisations de santé. Bamboo Health propose des services tels que la coordination des soins, les notifications en temps réel, la réduction des risques, et la gestion des transitions des patients, de la santé comportementale, et du suivi des prescriptions médicales. Leurs solutions sont largement utilisées, impactant un milliard de rencontres avec les patients par an à travers des hôpitaux, des établissements post-aigus, des pharmacies, des régimes de santé, des gouvernements d'État et divers prestataires de soins de santé. Ils s'engagent à améliorer l'efficacité des soins de santé, réduire les coûts et améliorer les résultats de santé grâce à leur vaste réseau et à leurs informations basées sur des données en temps réel.

Description

• Own how order forms and commercial terms are structured, from self-serve templates to customer-paper deals • Implement AI tooling to draft and route routine work • Make judgment calls involving risk, negotiation, and process design • Refine the ad hoc Word-document order form process with clear intake, ownership, and decision paths • Close deal desk requests within SLA • Assist sales representatives in drafting and negotiating business terms • Build clause libraries, approval thresholds, templates, and AI guardrails • Review non-standard AI-drafted output • Guide representatives through pricing and discounting guardrails • Use margin analysis and involve Sales, Finance, and cross-functional leaders in exception approvals • Own deal desk intake, templates, approvals, and escalation paths • Maintain Salesforce as the deal desk system of record • Keep opportunity records accurate and build reporting on cycle time, exception volume, and stalled deals • Partner with Legal, Finance, and Sales to resolve exceptions and escalations • Establish and document a scalable deal desk function • Pilot or apply AI or automation to improve workflows • Refine templates, thresholds, and routing rules based on operational data

🎯 Exigences

• 12+ years of related experience with a bachelor's degree; or 8 years with a master's; or equivalent experience • Deep experience reviewing, drafting, and negotiating complex commercial terms, including customer-paper deals • Independent judgment to set precedent and make final calls on exceptions • Track record of building process or policy from scratch in an unstructured environment and achieving adoption • Fluency working alongside AI-assisted drafting and routing tools • Cross-functional influence aligning Legal, Finance, and Sales without formal authority • Understanding of how deal structure affects revenue recognition • Working familiarity with Salesforce or a comparable CRM • Experience with or strong aptitude for CPQ and contract lifecycle management tooling • Comfort operating in a regulated, healthcare-data business • Readiness to operate as a senior individual contributor and ability to build and lead a team as the function grows • Comfort using or learning AI-supported tools such as ChatGPT, CoPilot, or role-specific tools • Openness to experimenting with new technologies • Strong analytical and problem-solving skills • Proven ability to thrive in fast-paced, high-growth, rapidly evolving environments • Ability to work effectively in a remote-first environment • Ability to travel periodically for work

🏖️ Avantages

• Competitive compensation • Health benefits • Dental benefits • Vision benefits • Autonomy to build something with a supportive team • Learning from working at the highest levels and on strategic company priorities • Exposure to world-class investors and advisors • Equal employment opportunity and inclusive workplace

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