Regional Field Service Manager

🕒 il y a 17 jours

🌲 North Carolina, Virginia – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Benco Dental

Benco Dental

1001 - 5000 employés

Fondée en 1930

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Benco Dental est un fournisseur de premier plan de produits et services dentaires, offrant une gamme complète de solutions pour les cabinets dentaires. Leurs offres incluent des fournitures dentaires, des équipements de pointe, des solutions pour les cabinets, du coaching et des produits financiers conçus pour améliorer les opérations et les résultats des patients. Avec un fort accent sur la satisfaction du client et des solutions personnalisées, Benco Dental vise à naviguer dans les complexités de la dentisterie, aidant les cabinets à croître et prospérer dans un paysage compétitif.

Description

• Oversee installation, maintenance, testing, troubleshooting, and repair of dental, radiography, and associated equipment for regional customers • Ensure compliance with customer specifications and company requirements • Ensure functions are completed on time and within budget • Assist, coach, evaluate, and improve regional service/installation technicians’ performance • Collaborate with the Regional Sales Manager to achieve regional labor sales goals • Ensure Service Technicians follow time and attendance reporting requirements • Ensure technician PTO reflects assigned work • Hold Service Technicians accountable for their responsibilities • Coordinate and conduct regularly scheduled meetings with regional personnel • Ensure high customer service satisfaction rates

🎯 Exigences

• Associate Degree in Business or BioMed Technology • 5 Years’ Experience in a Service Industry • Previous Management Experience • Exceptional Time Management • Professional and Positive Attitude • Computer and Networking Experience • Exceptional Customer Service, Planning, and Problem-Solving • Effective Interpersonal and Communication Skills while Presenting and Negotiating • Field Repair in a Dental/Medical Environment • Ability to perform routine walking, bending, kneeling, squatting, sitting, standing, reaching, and twisting • Ability to frequently lift/lower/carry/push/pull 1 to 55 pounds and occasionally 56 to 100 pounds • Routine pushing, pulling, grasping, and manual dexterity using hands, arms, and shoulders • Ability to work in tight spaces • Frequent daily travel to customer sites • Occasional use of power tools

🏖️ Avantages

• Excellent Compensation Packages • Medical, Dental and Vision Benefits effective on Day 1 • 401k Package and Profit Sharing • Associate Discounts and Community Giveback Programs • College Tuition Savings Program • Caring Family Culture Toward all Associates • Certified as a FORTUNE Great Place to Work • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups • Family owned for 90+ years

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