Direct Response – Donor Engagement Manager

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of MAP International

MAP International

51 - 200 employés

Fondée en 1954

🏥 Santé

💼 Conseil

🤝 À but non lucratif

Healthcare • Consulting • Non-profit

MAP International est une organisation à but non lucratif dédiée à fournir des médicaments essentiels et des fournitures de santé aux personnes dans le besoin à travers le monde. Engagée à offrir des soins de santé accessibles, MAP a livré des traitements vitaux et des fournitures à des millions de personnes dans 92 pays, en se concentrant particulièrement sur la santé maternelle et infantile. Ils fournissent également des secours en cas de catastrophe et des partenariats de santé, visant à autonomiser les individus pour une vie plus saine sans discrimination basée sur la religion, le sexe ou la nationalité.

Description

• Coordinate direct response campaign review workflows from creative briefs and internal reviews through final-art approvals • Send and collect stakeholder feedback and ensure revisions are completed on schedule • Project-manage tasks and deadlines in Asana, flagging overdue items, identifying roadblocks, and resolving issues with stakeholders • Coordinate dependent due dates and production schedules with vendors and internal teams • Participate in weekly status meetings and provide updates on timelines and risks • Maintain seed lists for mail and email campaigns • Support new direct response initiatives, including ringless voicemail campaigns for new donors • Maintain comprehensive email, advertising, and creative-test logs with performance data • Enter mail and send dates into shared calendars • Organize final campaign files in designated SharePoint folders according to SOP • Execute and coordinate outbound donor communications aligned with fundraising appeals • Participate in donor thank-you calls, follow-up outreach, campaign solicitations, and stewardship initiatives • Coordinate donor outreach messaging, timing, and strategy with the Direct Response & Database Officer • Document donor outreach, interactions, and engagement outcomes in the CRM • Identify donor cultivation, reactivation, and stewardship opportunities • Provide donor-conversation insights to inform fundraising strategies, messaging, and campaign planning • Coordinate video and ringless voicemail projects with the President & CEO’s Executive Assistant • Distribute final approved campaign files to internal stakeholders • Compile visuals and key dates for appeals and create weekly PowerPoint updates • Maintain relationships with donors and external vendors, including creative agencies and digital fundraising platform providers

🎯 Exigences

• Bachelor’s degree required; degree in Marketing, Communications, Nonprofit Management, Business, or related field preferred • 3–5 years of experience in nonprofit fundraising, marketing operations, project coordination, or a related field • Strong project management and organizational skills with the ability to manage multiple deadlines simultaneously • Exceptional attention to detail and follow-through • Experience using project management tools such as Asana or similar • Comfort working with file-sharing platforms such as SharePoint or similar • Clear written and verbal communication skills • Ability to communicate effectively with donors, internal stakeholders, and external vendors • Proficiency using donor database and CRM systems, including maintaining donor records, ensuring data integrity, and documenting donor communications and interactions • Experience supporting a direct response fundraising team • Familiarity with email marketing, QA testing, or campaign reporting • Exposure to creative review processes or vendor coordination • Interest in learning direct response fundraising strategy and performance analysis • Ability to engage respectfully and knowledgeably with individuals from Christian faith traditions, including participating in faith-based conversations and offering prayer when requested by donors • Ability to read, write, and speak English fluently • Ability to travel, including long-haul international flights

🏖️ Avantages

• Remote work arrangement • Travel less than 10% • Opportunity to directly engage with donors • Long-haul international travel opportunities • Reasonable accommodations for individuals with disabilities

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