Lead Strategist, CRM & Loyalty

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $105 000 - $141 000 / an

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Bounteous

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2003

🏢 Entreprise

☁️ SaaS

🤖 Intelligence artificielle

💰 Private Equity Round en 2021-08

Enterprise • SaaS • Artificial Intelligence

Bounteous est une entreprise de solutions numériques renommée pour son modèle de co-innovation, qui aide les grandes marques à naviguer dans les transformations numériques et à améliorer les expériences utilisateur. L'entreprise collabore avec des entreprises issues de divers secteurs tels que les services financiers, la santé, les télécommunications, le commerce de détail et les services de commodité, afin de livrer des solutions axées sur les données. Bounteous offre son expertise dans des domaines tels que l'intelligence artificielle, l'analyse de données, le commerce numérique et l'habilitation cloud, aidant ses clients à exploiter la technologie pour une croissance durable et une fidélité à la marque. Présente à l'échelle mondiale, Bounteous s'engage à créer des stratégies numériques personnalisées et efficaces qui assurent le succès commercial.

Description

• Own and drive strategic outcomes across complex client engagements • Operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement • Bring a sharp analytical mindset and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results • Report to the VP, Loyalty Strategy and work in close collaboration with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution across the full client engagement lifecycle

🎯 Exigences

• 8+ years of progressive experience in Loyalty Strategy, CRM, or growth marketing with a proven track record of owning and delivering complex engagements • Demonstrated ability to lead client engagements independently, owning outcomes and operating with minimal senior oversight • Strong workshop facilitation skills. Able to lead clients through discovery, ideation, and strategic planning sessions with confidence and clarity • Experience using or actively exploring AI-powered marketing tools, automation platforms, or generative AI applications to improve campaign performance, personalization, or client outcomes • Deep expertise in retention marketing, customer segmentation, lifecycle strategy, and loyalty program design from discovery through ongoing optimization • Insight-driven analytical mindset. Ability to partner with analytics teams, direct data exploration, and translate consumer insights into clear strategic direction • Knowledge of CRM platforms, marketing automation tools, and Martech ecosystem. Able to evaluate capabilities and make recommendations grounded in feasibility • Proven ability to define KPIs, build measurement frameworks, and quantify ROI in ways that resonate with clients • Excellent written and verbal communication skills. Able to craft clear narratives and present compelling recommendations to client teams • Collaborative, team-first mindset with a demonstrated ability to work cross-functionally and contribute to a high-performing team culture • Entrepreneurial spirit and comfort navigating ambiguity in a dynamic, fast-moving environment • A genuine passion for innovation. Curious demeanor, always looking for smarter ways to serve clients and push programs forward

🏖️ Avantages

• Equal opportunity employer • Employment visa sponsorship