Key Account Manager – Hosting

Emploi pas sur LinkedIn

🕒 il y a 1 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

team.blue

Site WebLinkedInTous les Emplois

1001 - 5000 employés

☁️ SaaS

🛍️ eCommerce

SaaS • eCommerce • Technology

team. blue est un acteur majeur du numérique pour les entreprises et les entrepreneurs, au service de plus de 3,3 millions de clients à travers l’Europe. Avec une équipe de plus de 2 000 experts, l’entreprise fournit des services numériques innovants pour donner aux organisations les moyens de réussir grâce à la technologie. team. blue opère un portefeuille de marques et met l’accent sur la délivrance d’expériences client d’excellence.

Description

• You take over customers after contract signing, actively support the onboarding process, and ensure a smooth start. • You build long-term, trusted customer relationships and act as the main point of contact for your accounts. • You anticipate customer needs before they are raised and coordinate the appropriate solutions internally. • You analyze growth potential in existing accounts and develop it strategically through upselling and cross-selling. • You work closely with engineering, support, and sales, coordinate resources, and confidently mediate between the customer and the team. • You gather market and customer insights, report regularly to the team lead, and actively contribute your knowledge to the ongoing improvement of our processes. • You attend trade shows and events 3 to 4 times a year and represent maxcluster directly to customers.

🎯 Exigences

• Several years of experience in Key Account Management, Customer Success, or customer support, ideally in a tech or hosting environment. • You communicate clearly, present yourself confidently, and can explain complex technical matters in an understandable way. • You have genuine technical affinity and an interest in e-commerce. This is not a nice-to-have for this role. • You work in a structured, independent, and solution-oriented manner, even when things get busy. • You are willing to travel to customer sites occasionally and to attend trade shows 3 to 4 times a year.

🏖️ Avantages

• Thanks to our onboarding program, you are part of the team from day one. • Lifelong learning is essential to us. • We consider regular breaks important, so we offer extensive free catering and have our own company restaurant. • We offer a hybrid working model and flexible working hours to give you room for professional and private commitments. • We provide a varied range of health and sports opportunities. • We offer a permanent employment contract and 30 days of vacation.