German Speaking Customer Support Representative

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🕒 il y a 3 jours

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Cross Border Talents

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2013

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents est une agence de recrutement spécialisée, privilégiant le travail à distance, qui connecte les talents avec des employeurs du monde entier. Opérant dans plus de 102 pays, CBT propose des solutions de recrutement pour des embauches permanentes et en leasing de talents, axées sur les rôles en ingénierie, TIC, et en expérience client multilingue. L'entreprise gère une plateforme de recrutement et un vivier de talents pour soutenir l'embauche mondiale et la relocalisation, mettant l'accent sur les processus technologiques, la confidentialité et le travail à distance.

Description

• Advise clients on auto, liability, and property protection plans • Guide policyholders through every stage of the claims lifecycle • Provide clear, empathetic, and solution-oriented claims support • Build long-term client trust through policy evaluations and high-quality customer service • Use underwriting systems and enterprise software to process sensitive financial information in compliance with GDPR • Participate in virtual team briefings and identify workflow improvements • Represent a prominent German insurance provider serving over 13 million policyholders

🎯 Exigences

• Permanently reside, be legally registered, and be physically located anywhere within Greece • Fluent German at C1/C2 level • Professional English at minimum B2 level • Ability to analyze complex legal policies and contractual terms • Ability to evaluate detailed case files and provide accurate risk assessments • Ability to manage confidential financial data with discretion and accuracy • Strong time management and self-motivation while working independently from a home office • Strict adherence to data security and European GDPR requirements • Analytical, empathetic, highly organized, calm, confident, and reassuring approach • Experience in banking, insurance, brokerage, or legal services is preferred but not required

🏖️ Avantages

• Competitive remuneration package paid 14 times per year, including standard seasonal bonus payments • Monthly performance incentives • Private medical, dental, and life insurance active from the first day • Premium home-office equipment and high-performance computers • Secure software delivered directly to your doorstep • Structured promotion paths to senior technical roles, quality assurance, or remote management positions • 100% company-funded flight arrangements to Greece for specialists relocating from abroad • Four weeks of premium, fully funded hotel accommodations • Direct legal-team assistance acquiring a Greek tax number (AFM) and social security registration (AMKA)