B2B Customer Service Representative, Dutch

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🇬🇷 Grèce – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🗣️🇳🇱 Néerlandais requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of David Kennedy Recruitment Ltd.

David Kennedy Recruitment Ltd.

11 - 50 employés

Fondée en 2018

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

David Kennedy Recruitment Ltd est un cabinet de conseil en recrutement 100 % digital, reconnu, avec une présence internationale dans plus de 40 pays. L’entreprise est spécialisée dans la fourniture de services de recrutement d’excellence à l’international, en s’appuyant sur une approche innovante qui met en relation, en toute fluidité, candidats et clients. Avec plus de 150 collaborateurs répartis sur cinq continents et intervenant en plus de 32 langues, David Kennedy Recruitment Ltd vise à dépasser les attentes des clients comme des candidats, en proposant des services de recrutement multilingue et d’executive search, des analyses concurrentielles et un accompagnement à la mobilité internationale afin d’offrir une expérience de recrutement complète.

Description

• Handle all incoming contacts from accommodation rental managers/owners • Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication. • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues • Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information • Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.

🎯 Exigences

• Native/fluent in Dutch & English (at least B2 level), both oral and written • Ability to identify, apply and explain your product and/or service expertise with clarity • Ability to cover morning, weekend and afternoon shifts on rotation with colleagues • Tech savvy and full proficiency with MS Office products • Based in Greece with stable internet connection • Working schedule: shift rotation, Monday to Sunday, from 08 AM - 10 PM. 2 days off per week.

🏖️ Avantages

• Excellent remuneration package based on experience, skills and performance • Be part of a dynamic and creative team with positive and friendly atmosphere • 25 days’ annual leave per year • Meal allowance • Performance bonus • Guidance and tools to reach your full potential • And many more!

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