ProAdmin Support Specialist

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Perseus Group, Constellation Software

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10 000+ employés

Fondée en 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

Le Groupe Perseus fait partie de Constellation Software Inc. , spécialisé dans l'investissement et le développement d'entreprises logicielles durables. Avec des opérations dans plus de 100 marchés verticaux et une famille de plus de 800 entreprises, le Groupe Perseus se spécialise dans l'acquisition d'entreprises logicielles B2B qui offrent des solutions essentielles pour des marchés de niche. Leur approche consiste à proposer un capital permanent, à favoriser une culture de l'excellence et à garantir des revenus récurrents grâce à des modèles SaaS ou de maintenance. Le groupe met l'accent sur l'amélioration continue, le leadership responsabilisé et l'intégrité dans toutes ses opérations.

Description

• Conduct testing of ProAdmin enhancements and client solutions ( e.g. complete alpha testing, complete assigned beta testing for each release, reviewing interface changes, calculation results, and help features, Incorporate additional testing scenarios). • Assist ProAdmin users by providing expert advice, troubleshooting issues, and documenting best practices while supporting the complete ProAdmin suite of offerings, ProAdmin Desktop, Server, Online and Fulfillment Tool. • Configure client DB plans using ProAdmin Desktop, ensuring seamless integration and installation , and collaborate with internal teams and clients to manage projects effectively. • Verify ProAdmin training manual changes, participate in ProAdmin web training development , participate in user training (both onsite and virtually). • Participate in the design of ProAdmin enhancements based on user requests, regulatory updates, and technological advancements.

🎯 Exigences

• Bachelor’s degree in mathematics, actuarial science, statistics, or a related field. • Actuarial credentials are a plus. • 5+ years in DB outsourcing or DB valuation • Expertise in DB plan document interpretation and setup • Mastery of actuarial concepts and benefit calculations – (e.g data storage, retrieval, and updates; user interface development; output of results; software updates) • Experience with DB administration workflows in outsourcing and client environments • Previous experience with development of general benefit calculation tools • Expertise of creation of participant forms and letters • Knowledge of current US defined benefit administration rules, regulations and calculations • Ability to create a spreadsheet (or a program) to perform benefit calculations without using templates or utility functions: annuity factors (i.e., find and apply actuarial formulas); complex salary, final average salary, and service calculations • Strong mathematical and logical problem-solving abilities • Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Project) • SQL or database experience is an asset • Experience with ProAdmin or ProVal is an asset

🏖️ Avantages

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.