Associate Manager – Quality

Emploi pas sur LinkedIn

🕒 il y a 17 jours

🔔 Pennsylvania – Distant

infoinfo

💵 $46 988 - $102 000 / an

⏰ Temps Plein

🟡 Intermédiaire

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CVS Health

CVS Health

10 000+ employés

Fondée en 1963

🏥 Santé

⚕️ Assurance santé

🛒 Commerce de détail

Healthcare • Healthcare Insurance • Retail

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Oversee Quality staff, including organization and development of high-performing teams • Work with functional area managers to ensure consistency in monitoring and reporting activities • Manage performance and resources for monitoring needs • Select, train, coach and develop staff • Collaborate to build bridges, identify trends and recommend solutions • Validate team effectiveness through scorecards and monitoring • Facilitate and present at Appeals team meetings • Accommodate team needs with a solutions-based attitude • Mentor the team on processes, problem resolution and critical thinking • Act as a liaison with other key business areas as needed • Assist with developing and facilitating new training as needed • Participate in staff hiring • Create a positive workspace by recognizing contributions, soliciting input and assisting as needed

🎯 Exigences

• 5+ years Medicare Appeals background • Microsoft Office experience • Knowledge of Appeals job aids/workflows • Strong communication skills and ability to provide and receive feedback • Excellent time management skills • Working knowledge of regulatory and accreditation requirements, benefit plans and/or contractual arrangements • High school diploma • Associate degree preferred • 2+ years Quality experience preferred • QuickBase experience preferred • Training or leadership/management experience preferred • Knowledge of CMS guidance preferred • Ability to work 40 hours per week

🏖️ Avantages

• CVS Health bonus, commission or short-term incentive program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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