Sales Support Specialist

Emploi pas sur LinkedIn

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

💵 $50 000 - $60 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🗣️🇺🇸🇬🇧 Anglais requis

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Deep End Talent Strategies

1 - 10 employés

👥 RH Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Deep End Talent Strategies est une société de conseil en ressources humaines complète qui s'associe à des organisations en croissance pour attirer, développer et retenir les meilleurs talents. L'entreprise propose une variété de services RH, y compris RH à la demande, Apprentissage & Développement, Évaluation RH, Politiques & Procédures, Services de reclassement et Services de paie. En tant que partenaire certifié avec le Predictive Index, Deep End Talent Strategies excelle dans l'optimisation des talents et propose des outils tels que le système de gestion de l'apprentissage H2L (Here to Learn). Ce système offre une plateforme pour héberger, diffuser et suivre le contenu de formation, avec plus de 3 200 cours disponibles. Deep End Talent Strategies vise à aligner le développement des employés et de la direction avec les objectifs commerciaux, en offrant des solutions personnalisées en stratégie de rémunération, relations employées, consolidation d'équipe et planification de la relève. Leurs solutions RH sur mesure sont conçues pour améliorer les résultats commerciaux et la dynamique d'équipe, servant à la fois les secteurs commercial et associatif.

Description

• Support outside sales representatives by managing follow-up tasks, account updates, and sales activity in Salesforce/CRM • Enter, update, and track leads, opportunities, contacts, and account information to ensure accurate pipeline visibility • Follow up with prospective and existing dental office accounts by phone and email to move opportunities through the sales process • Prepare, send, and track contracts, proposals, sales materials, and onboarding documentation • Coordinate communication between outside sales representatives, dental offices, customer service, and production teams • Assist with new account onboarding, including explaining lab procedures, case submission steps, digital workflows, and service expectations • Respond to dental office questions regarding services, case submissions, scheduling, and account support • Help outside sales representatives prepare for meetings by compiling account notes, reports, follow-up items, and relevant sales materials • Support sales campaigns, promotions, territory outreach, and reactivation efforts for inactive or prospective accounts • Maintain timely documentation of calls, emails, next steps, and account status in Salesforce/CRM • Monitor open opportunities and help ensure appropriate follow-up occurs after meetings, demos, events, and marketing campaigns • Partner with internal teams to help ensure smooth handoffs, timely case coordination, and a positive customer experience

🎯 Exigences

• Previous inside sales or administrative support in the dental industry is strongly preferred • Proven ability to communicate confidently and close sales opportunities effectively • Strong organizational and multitasking skills • Excellent phone, communication, and customer service abilities • Knowledge of dental laboratory services or dental office workflows is a plus • Proficient in Microsoft Office, CRM systems, and general office software • Ability to work independently and collaboratively with sales and production teams

🏖️ Avantages

• Competitive base salary of $50,000-$60,000 • Bonus potential of up to 20% • Medical, dental, and vision benefits • Unlimited Paid Time Off • Equity consideration • 401K with company match • Paid training and career development opportunities

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