Component Manufacturing Implementation & Support Specialist – Truss Design

🕒 il y a 24 jours

🏈 Alabama, Kansas, +2 états de plus – Distant

🏈 Alabama – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $71 900 - $115 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🦅 Parrain de Visa H1B

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Simpson Strong-Tie

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1956

🤝 B2B

Construction • Manufacturing • B2B

Simpson Strong-Tie est un fabricant de premier plan de produits de construction structurelle utilisés principalement dans la construction résidentielle et commerciale. L'entreprise propose une large gamme de produits, notamment des connecteurs de construction en bois, des connecteurs décoratifs extérieurs, des connecteurs en acier, des systèmes d'ancrage, des systèmes de fixation et des systèmes de réparation du béton. Avec un fort accent sur la recherche, les tests et l'innovation, Simpson Strong-Tie fournit des solutions polyvalentes pour la technologie de construction, la construction industrialisée et les espaces de vie extérieurs. L'entreprise a une présence mondiale avec des implantations en Amérique du Nord, en Europe, et en Océanie, et a été reconnue pour son excellence dans le commerce électronique B2B d'entreprise.

Description

• Manage the customer software implementation process, including developing and managing the implementation schedule and establishing customer success measures. • Act as a liaison between the customer and our software product and development teams. • Coordinate projects with our Design Services and Component Review Services teams. • Provide ongoing post-implementation support and training of ICS software systems. • Collaborate with the sales team to perform client needs assessments, advising on technical capabilities of our software.

🎯 Exigences

• Bachelor’s degree preferred. • 3-5 years of design and engineering of prefabricated metal plate connected wood trusses and/or EWP. • Understanding of wood framed construction practices, details, related building codes and design standards preferred. • Ability to make sound business judgments. • Ability to exhibit creativity and innovation when contributing to organizational and individual objectives. • Ability to balance analysis, wisdom, experience, and perspective when making decisions. • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. • Ability to identify options for solving a problem and evaluate the strengths and weaknesses. • Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems. • Ability to build and sustain productive customer relationships. • Ability to work collaboratively with employees within department and across functions. • Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs. • Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software troubleshooting.

🏖️ Avantages

• medical • dental • vision • retirement contributions • employee stock purchase and bonus plans • pay for holidays • vacation • sick days • funerals and jury duty • years of service awards • employee discounts • employee referral bonuses • charitable contribution matching • education reimbursement