Senior Product Manager

🕒 il y a 5 jours

⛷️ Utah – Distant

⛷️ Utah – Remote

💵 $130 000 - $165 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Digital Room

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1996

📣 Marketing

🏭 Fabrication

📦 Logistique

💰 Private equity en 2018-02

Marketing • Manufacturing • Logistics

Digital Room fournit des produits marketing personnalisés et des services numériques aux petites et moyennes entreprises. Depuis près de trois décennies, l’entreprise propose des services de design, des sites web et des solutions marketing fondées sur la technologie, qui aident les PME à toucher leurs clients, promouvoir leurs produits et développer leur marque. Elle s’appuie sur plusieurs implantations stratégiques et un portefeuille de sites web dédiés aux PME. Digital Room associe design créatif, production et fulfillment, ainsi que technologies web, afin de permettre aux entreprises de concrétiser facilement leurs idées marketing.

Description

• Own and continuously improve the eCommerce Purchasing experience across Digital Room brands • Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and key conversion experiences • Identify customer pain points and opportunities to reduce friction throughout the purchasing journey • Advocate for customer needs and identify emerging eCommerce trends, best practices, and innovative approaches • Define and manage the roadmap for the eCommerce Purchasing Experience • Translate business objectives, customer feedback, and data insights into product requirements • Create business cases, user stories, acceptance criteria, and success metrics • Lead prioritization and drive initiatives from concept through launch • Improve product management processes, workflows, cross-functional collaboration, delivery efficiency, and product quality • Lead conversion rate optimization and checkout performance initiatives • Analyze customer behavior, funnel performance, and abandonment trends • Partner with UX and Engineering to design, implement, and evaluate experiments and A/B tests • Monitor KPIs and use data for continuous improvement • Partner with Engineering and QA to improve purchasing experience performance, reliability, and scalability • Support product launches, pricing updates, promotions, and product configuration initiatives with Operations Integration • Improve processes enabling faster and more accurate deployment of customer-facing purchasing experiences • Define and track purchasing and conversion performance metrics • Develop ROI analyses to support prioritization and investment decisions • Communicate results, insights, recommendations, roadmap priorities, project status, risks, and business impact to stakeholders and leadership • Collaborate with Engineering, QA, UX, Marketing, Content, Digital Media, Operations Integration, and Leadership teams • Facilitate cross-functional planning, alignment, prioritization, and accountability

🎯 Exigences

• 8+ years of Product Management experience • 5+ years managing eCommerce products and customer-facing experiences • Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment, and conversion funnels • Strong experience with conversion optimization, experimentation, and A/B testing • Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools • Experience working closely with UX, Engineering, QA, Marketing, and Operations teams • Strong analytical and quantitative skills with the ability to translate data into actionable insights • Excellent communication, collaboration, and stakeholder management skills • Experience building business cases, defining product requirements, and prioritizing initiatives based on customer and business impact • Preferred: Experience in eCommerce, online retail, print, manufacturing, marketplace, or catalog-driven businesses • Preferred: Multi-Brand experience • Preferred: Experience with product customization and configuration workflows • Preferred: Experience working with complex product catalogs, configurable products, and customer-facing eCommerce experiences • Preferred: Experience optimizing cart, checkout, payment, and conversion experiences • Preferred: Experience with eCommerce platforms, checkout systems, payment integrations, experimentation tools, and analytics platforms • Preferred: Experience using experimentation, customer analytics, and funnel analysis to improve conversion and reduce abandonment • Preferred: Experience leading large cross-functional initiatives without direct authority • MBA or equivalent business and product management experience (preferred)

🏖️ Avantages

• Competitive pay and growth opportunities • Comprehensive health, dental, and vision coverage (location-specific) • Employer match 401(k) up to limits • Company-sponsored Life and AD&D Insurance • Flexible Spending Account and voluntary benefits • Paid holidays and PTO • Employee discounts on all products • Company-sponsored training and certifications • Fun workplace and wellness events • Fast-paced, high-tech, safe, and enjoyable environment

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