Director of Training

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $142 000 - $179 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de eMoney Advisor, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de eMoney Advisor. Vérifiée il y a 10 heures.

Logo of eMoney Advisor

eMoney Advisor

501 - 1000 employés

Fondée en 2000

💸 Finance

☁️ SaaS

🤝 B2B

Finance • SaaS • B2B

eMoney Advisor est une entreprise spécialisée dans les logiciels de planification financière. eMoney propose des outils de planification basés sur le cloud ainsi qu'un portail client pour les conseillers financiers, incluant des fonctionnalités telles que l'analyse de Monte Carlo, l'agrégation de comptes, le centre de décision, des résumés de plan, et des intégrations API/agrégation. Leurs produits (Plus, Pro, Premier, Enterprise) soutiennent la planification basée sur les objectifs et les flux de trésorerie, l'engagement client, et les déploiements d'entreprise pour les banques, les courtiers-négociants, et les RIA. eMoney se concentre sur l'amélioration de l'efficacité des conseillers, la satisfaction du client, et la scalabilité des services de planification.

Description

• Lead a high-performing learning organization that delivers exceptional learning experiences, drives product adoption, and client satisfaction • Develop and execute the learning strategy, including scalable onboarding, enablement, certification, and training programs • Continuously enhance curriculum, delivery methods, learner performance, and business outcomes • Optimize the client learning journey, streamline processes, and implement scalable tools, technologies, and cross-functional solutions • Oversee the Learning Management System and leverage technology-driven solutions and instructional design principles • Establish curriculum governance and instructional standards aligned with adult learning principles, product strategy, client needs, and organizational objectives • Establish and monitor KPIs, productivity measures, goals, and learning effectiveness metrics • Use client, learner, and employee feedback to improve learning content, communications, and programs • Serve as the senior escalation point for complex client learning and training issues • Lead the Learning Community of Practice and related initiatives • Maintain expertise in eMoney products, systems, processes, and policies • Partner with senior leadership and cross-functional stakeholders on learning performance, client trends, program effectiveness, risks, opportunities, and business insights • Coach and develop team leaders and learning professionals through performance management, career development, succession planning, and structured development programs • Perform other duties as assigned

🎯 Exigences

• Bachelor’s degree in Education, Instructional Design, Adult Learning, Organizational Development, or a related field; or an equivalent combination of education and relevant professional experience • 5+ years of people leadership experience, including demonstrated experience leading managers, team leaders, or multidisciplinary learning teams • 10+ years of progressive training, Learning & Development, and/or customer education experience • Strong understanding of financial terms and concepts • Demonstrated knowledge of instructional design methodologies, adult learning principles, curriculum development, and learning effectiveness practices • Working knowledge of financial advisory services is a plus • Ability to travel up to 15% • Extensive experience designing, scaling, and leading learning, coaching, and enablement programs within a SaaS environment • Strong understanding of client success, professional services, and learning best practices • Experience leading teams that deliver learning services directly to clients • Exceptional leadership, coaching, and relationship-building skills • Strong knowledge of learning and development trends • Ability to thrive in a fast-paced environment, adapt to changing priorities, exercise sound judgment, and drive timely decision-making • Ability to balance urgency, quality, client needs, and organizational priorities • Highly organized, detail-oriented self-starter able to manage multiple priorities and initiatives simultaneously • Outstanding verbal, written, and interpersonal skills • Strong leadership and change management skills • Strong client advocacy mindset and deep understanding of customer service principles, client engagement, and success best practices

🏖️ Avantages

• Annual bonus program • Retirement contributions • Health insurance • Sick leave • Parental leave • Paid time off

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