Disaster Human Services Case Manager

🕒 il y a 17 jours

🐊 Florida – Distant

infoinfo

💵 $35 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Endeavors

Endeavors

1001 - 5000 employés

Fondée en 1969

💼 Conseil

📦 Logistique

🤝 À but non lucratif

Consulting • Logistics • Non-profit

Endeavors est une organisation à but non lucratif basée à San Antonio, ancrée dans des valeurs de foi, qui fournit des services de crise et des services communautaires aux populations vulnérables. Elle offre des soins de santé mentale et de bien-être, une réponse rapide aux catastrophes et un hébergement temporaire, ainsi qu'une gestion de cas, un logement permanent avec accompagnement et des cliniques spécialisées pour les anciens combattants (Steven A. Cohen Military Family Clinics). Endeavors recueille des fonds et mobilise des bénévoles pour soutenir la reprise après les catastrophes, la prévention de l'itinérance, le logement avec assistance et d'autres services sociaux à travers le Texas.

Description

• Conduct disaster survivor intake, screening, and needs assessments using approved tools and procedures • Develop individualized recovery plans, establish recovery goals, identify barriers, and update plans • Identify, verify, and coordinate federal, state, tribal, territorial, local, nonprofit, and community resources • Provide resource referrals and follow-up; assist survivors in navigating benefits, services, and recovery resources • Apply the FEMA sequence of delivery and support efforts to avoid duplication of benefits • Maintain regular survivor contact and document progress, unresolved needs, referrals, outcomes, and follow-up activities • Complete case transfer, transition, closure, file retention, and reporting activities • Maintain accurate case information, assessments, recovery plans, referrals, forms, notes, and statistics in approved systems • Protect PII, survivor records, and Federal information; comply with privacy, cybersecurity, records-management, and Rules of Behavior requirements • Use culturally responsive practices and support individuals with disabilities and others with access and functional needs • Recognize and follow reporting or referral procedures for human trafficking, abuse and neglect, domestic violence, and financial exploitation • Coordinate with resource coordinators, benefits navigators, supervisors, government representatives, community organizations, service providers, and mission partners • Participate in readiness activities, training, exercises, briefings, debriefings, hotwashes, and continuous-improvement activities • Maintain deployment readiness and deploy to field, remote, or austere environments as assigned • Provide exceptional customer service by placing children, families, Veterans, and clients first

🎯 Exigences

• Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Human Services, Criminal Justice, Emergency Management, or a related field is preferred • Equivalent relevant education and experience may be considered in accordance with organizational and contract position-qualification requirements • Relevant experience in case management, human services, crisis intervention, benefits/resource navigation, disaster recovery, or community-based services is preferred • Disaster case management experience is strongly preferred • Professional spoken fluency in a language in addition to English is highly desirable • Must complete required screening, background investigation, credentialing, cybersecurity/privacy training, Rules of Behavior, and role-based disaster human services case management training before accessing applicable Government systems or survivor records and before deployment, as required • Must complete NIMS courses IS-100.C, IS-200.C, IS-700.B, and IS-800.D before deployment • Must maintain reliable availability while deployment ready and work variable schedules, including extended hours, evenings, weekends, and holidays when operationally required • Nationwide travel and deployment to disaster-impacted locations may be required • Must be able to deploy within required contract timeframes, including the 48-hour surge requirement when applicable • Driver's License with a clear record • Must have daily use of a vehicle without prior notice • Must be legally authorized to work in the United States • Must successfully complete and maintain employment screening, criminal history checks, child-protection registry checks, federal background investigation, HSPD-12/PIV credentialing, and security and access requirements

🏖️ Avantages

• Housing allowances and per diems included upon deployment • Reasonable accommodations for qualified individuals with disabilities • Reasonable accommodations based on a sincerely held religious belief

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