Account Manager

🕒 il y a 9 jours

🇺🇸 États-Unis – Télétravail

💵 $50 000 - $60 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ePromos Promotional Products, pas via un site d'emploi

Repérée par Remote Rocketship il y a 9 jours

Toujours ouverte sur le site de ePromos Promotional Products. Vérifiée il y a 18 minutes.

Logo of ePromos Promotional Products

ePromos Promotional Products

51 - 200 employés

Fondée en 1998

📦 Logistique

🏭 Fabrication

📣 Marketing

Logistics • Manufacturing • Marketing

ePromos Produits Promotionnels est une entreprise spécialisée dans la fourniture d'une vaste gamme de produits promotionnels personnalisables. Ils proposent divers articles tels que des sacs, des accessoires technologiques, des articles de boisson, des vêtements, des stylos et des produits de bien-être. ePromos s'engage à offrir des produits de haute qualité à des prix compétitifs, garantis par une satisfaction totale. L'entreprise assure un processus de commande simplifié grâce à l'aide de consultants en marque formés et propose une garantie de prix bas. Elle a pour objectif de soutenir les entreprises dans leurs efforts marketing en fournissant des produits personnalisés et de marque qui aident à maintenir la visibilité de la marque pour les clients et les partenaires.

Description

• Support enterprise-level clients by developing, managing, and executing sales strategies for an assigned portfolio of customer accounts • Collaborate in developing and implementing account growth plans to drive profitability and foster long-term partnerships • Generate and qualify new opportunities, expand existing accounts, build relationships, and manage and execute sales of products and services • Collaborate with the Group Leader and Account Managers to provide clients with a unified ePromos experience • Support sales strategy development, implementation, and execution • Partner with client teams to develop and execute Annual Account Plans • Build and strengthen client relationships and lead client meetings across multiple platforms • Identify upselling, cross-selling, and renewal opportunities • Assist with client events, merchandise roadshows, and large-order opportunities • Create PowerPoint presentations, product proposals, and client quotes aligned with objectives, brand guidelines, budgets, and project requirements • Support Sales and Operations Teams in adhering to contractual terms and brand guidelines • Share established best practices and improve the client experience • Address client quality concerns with the Customer Resolutions Department • Utilize CRM tools to identify opportunities, manage sales outreach, and maintain accurate account information • Assist with Client Business Reviews and marketing initiatives • Identify sales-process bottlenecks and improvement opportunities • Monitor business processes to ensure accurate order entry and clear instructions for internal teams and suppliers • Maintain knowledge of products, industry developments, and retail merchandise trends • Provide coverage for other Account Managers and attend required training, meetings, and events • Source, recommend, and develop seasonal, event-based, awareness campaign, and promotional merchandise • Monitor inventory levels, product performance, and replenishment needs • Evaluate product assortments and coordinate SKU phaseouts, offboarding, and replacements • Manage key client stakeholder relationships through proactive communication and strategic recommendations • Investigate and resolve client escalations with Quality Assurance and Operations Teams • Improve program performance through assortment optimization, inventory efficiency, client engagement, and process improvements

🎯 Exigences

• Bachelor's degree (BA or BS) in Business or a related field preferred • Minimum of five years of experience in the promotional products industry, including driving sales initiatives • Experience in promotional products or related gifting industries, with a proven track record of superior performance metrics • Experience with NetSuite or a comparable customer relationship management (CRM) system preferred • Strong product merchandising knowledge • Excellent organizational skills and attention to detail • Strong strategic and analytical thinking skills • Awareness of retail and fashion trends • Excellent written and verbal communication skills • Sound judgment in decision-making and problem-solving • Ability to maintain the highest levels of confidentiality and professional conduct • Strong interpersonal and relationship-building skills • Fully remote position within the United States • Ability to accommodate multiple time zones, primarily Eastern Time (ET) • Dedicated workspace and reliable high-speed internet connection • Frequent communication via video conferencing, email, and chat • Ability to remain in a stationary position for up to 50% of the workday • Maintaining a stationary position for up to 80% of the workday • Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner • Clarity of vision of 30” or less • Ability to perceive sound in the capacity of oral communication • Exertion of up to 10 lbs. of force as related to the lifting or moving of objects

🏖️ Avantages

• Competitive Compensation Package • Medical, Dental, Vision, Life and Ancillary product options • HSA and FSA • Traditional and Roth 401(k) with employer matching contributions • Paid Time Off with Holidays • An engaging work life with life balance • Growth opportunities • 100% remote workforce

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