Employer Account Representative

🕒 il y a 1 jour

🤠 Texas – Distant

infoinfo

💵 $45 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Equus Workforce Solutions, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 jour

Toujours ouverte sur le site de Equus Workforce Solutions. Vérifiée il y a 1 heure.

Logo of Equus Workforce Solutions

Equus Workforce Solutions

1001 - 5000 employés

Fondée en 2020

📚 Éducation

👥 RH Tech

🤝 À but non lucratif

Education • HR Tech • Non-profit

Nous nous engageons à changer des vies... une personne, une famille et une entreprise à la fois. Depuis plus de 50 ans, Equus Workforce Solutions® conçoit, développe et propose des solutions orientées vers les besoins du marché du travail. Notre équipe de 3 500 professionnels est guidée par nos valeurs HEART : honneur, équité, responsabilité, respect et transformation.

Description

• Serve as the primary employer-facing representative for Workforce Solutions Borderplex Industry & Workforce Support Services activities • Conduct employer outreach throughout the Borderplex service area • Develop and maintain employer relationships through ongoing communication and workforce consultations • Perform workforce needs assessments and identify hiring demand, workforce shortages, credential requirements, and workforce challenges • Respond to employer inquiries through customer service channels, website requests, email inquiries, and partner referrals • Assist employers with Work In Texas account creation, account updates, password resets, and system navigation • Create, review, and maintain job orders within Work In Texas • Follow up with employers to obtain missing job order information and ensure posting quality • Support recruitment efforts, hiring events, job fairs, and workforce outreach activities • Conduct employer discovery sessions using the Business Engagement & Employer Partnership Framework • Identify apprenticeship, work-based learning, WEX, OJT, customized training, incumbent worker training, career pathway, layoff aversion, and Rapid Response opportunities • Match workforce resources to employer hiring needs and coordinate candidate referrals • Collaborate with Employment Services staff, workforce contractors, educational institutions, apprenticeship sponsors, and workforce partners • Track hiring outcomes, referral activities, and employer follow-up activities • Document employer services, workforce opportunities, referrals, job order activities, hiring events, apprenticeship opportunities, WEX, OJT, and workforce solution activities within WSB-approved systems • Maintain timely and accurate documentation supporting contract performance and accountability • Participate in Workforce System Coordination Meetings, employer engagement activities, and workforce intelligence discussions • Utilize Extreme Customer Service principles in employer and partner interactions • Perform other duties and special projects as assigned

🎯 Exigences

• Bachelor's degree in Business, Workforce Development, Human Resources, Marketing, Public Administration, Economic Development, Education, Human Services, or related field, or equivalent experience • Minimum of three years of experience in business services, employer engagement, workforce development, recruitment, human resources, staffing, sales, economic development, or related employer-facing roles • Strong relationship-building skills • Comfortable conducting employer outreach and consultations • Experience with CRM or workforce system platforms • Strong verbal and written communication skills • Event coordination and recruitment experience • Ability to manage multiple employer relationships and priorities simultaneously • Proficiency in workforce information systems, Microsoft 365 applications, electronic case management, virtual service delivery tools, and evolving AI-enabled platforms • Successful completion of a basic IT skills assessment • Valid driver's license and acceptable vehicle insurance • Experience working within the Work In Texas system preferred

🏖️ Avantages

• Health insurance • Dental insurance • Life insurance • Disability insurance • Paid time off • Paid holidays • 401(k) retirement plan • Flexible spending accounts • Tuition assistance

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