Senior Engagement Manager

🕒 il y a 1 mois

🌐 États-Unis, Canada, +1 autres pays – Distant

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⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 17%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of ERPA

ERPA

501 - 1000 employés

Fondée en 1999

🏥 Santé

📦 Logistique

📣 Marketing

Healthcare • Logistics • Marketing

ERPA est un leader dans la gestion des applications d'entreprise, l'hébergement cloud et les services de conseil. Avec plus de 500 consultants et technologues dans le monde entier, ERPA permet aux organisations de relever des défis complexes, en se concentrant sur la maximisation des investissements technologiques grâce à leur expertise sur des plateformes telles qu'Amazon Web Services, PeopleSoft et Workday. ERPA propose des solutions sur mesure dans les domaines de la migration vers le cloud, des services managés, de la modernisation des applications et du conseil stratégique. Leur portefeuille de services complet est de confiance pour les institutions éducatives et les entreprises à l'échelle mondiale, offrant une gestion de projet de haute qualité et une expertise technique qui aident les clients à atteindre l'excellence opérationnelle et des feuilles de route technologiques futures.

Description

• Build lasting relationships with ERPA’s Workday customers • Manage a portfolio of Launch Flex, Launch Express, Phase X, and AMS clients • Oversee all aspects of project delivery • Contribute to the development of ERPA’s Workday practice • Serve as a culture champion for ERPA’s core values • Act as the key connection between consultants and clients • Lead multiple Workday engagements concurrently • Ensure projects remain within Statement of Work scope and meet milestone and budget targets • Gauge and report project health • Monitor risks, issues, and escalations • Conduct status updates and manage weekly, monthly, and quarterly customer governance • Assist with work assignments and resource management for Launch Flex, Launch Express, Phase X, and AMS engagements • Ensure exceptional customer satisfaction and referenceability

🎯 Exigences

• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA • 3-6 years of experience in the Workday ecosystem (partner, Workday direct, or client-side) • Experience leading Launch Flex and Launch Express deployments to go-live • Experience managing and delivering across numerous simultaneous projects spanning Launch Flex, Launch Express, Phase X, and Optimization engagement types • Strong mastery across multiple Workday methodology approaches, including ability to articulate risk profiles, structural differences, and client readiness requirements • Prior experience managing projects utilizing Smartsheet • Ability to learn new systems quickly, including JIRA, ServiceNow, and Salesforce • Excellent verbal and written communication skills • Proactive approach to ensuring alignment with customers, consultants, and internal stakeholders • Excellent organizational skills and ability to manage competing priorities • Ability to work independently and in a team environment • Ability to travel up to 25%, as needed • Applicants must be legally authorized to work in the United States on a full-time basis • Must successfully pass the pre-employment drug screen and background investigation, which may include reference checks, criminal background investigation, and applicable licensing verification

🏖️ Avantages

• Great benefits • “People first” culture • Opportunities to be innovative and contribute new ideas • Equal opportunity employment • Substance-free and tobacco-free workplace

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