Patient Financial Advocate

Emploi pas sur LinkedIn

🕒 il y a 27 jours

🐻 Alaska, Arizona, +10 états de plus – Distant

infoinfo

💵 $19 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Planification et Analyse Financières (FP&A)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Exceptional HR Solutions, LLC, pas via un site d'emploi

Repérée par Remote Rocketship il y a 27 jours

Toujours ouverte sur le site de Exceptional HR Solutions, LLC. Vérifiée il y a 2 heures.

Logo of Exceptional HR Solutions, LLC

Exceptional HR Solutions, LLC

11 - 50 employés

💼 Conseil

👥 RH Tech

🤝 B2B

Consulting • HR Tech • B2B

Nous sommes votre département RH exceptionnel, offrant des services de RH fractionnelles, de conseil et de coaching pour soutenir l'aspect humain de votre entreprise. Services : - Conseil et accompagnement en RH fractionnelles - Services de paie gérée - Implantation de systèmes RH - Optimisation des talents. Consultez notre site internet pour découvrir nos autres services : www.exceptionalhrsolutions.com

Description

• Connect with patients via clinic chats, phone, texting, and email regarding outstanding balances to encourage and set up personalized payment arrangements • Educate patients on financial responsibility, bills and claims processing, payment options, and payment plans • Partner with medical assistants to address patient collections-related needs and inquiries • Negotiate payment arrangements while maintaining empathy and professionalism • Review, maintain, and manage patient alerts and accounts to ensure updated chart information and accurate charges, payments, adjustments, and balances • Generate and review patient statements and billing correspondence • Address billing questions and concerns clearly and compassionately • De-escalate difficult situations while maintaining a professional, respectful tone • Identify billing discrepancies and initiate corrections • Post payments and refunds accurately and timely • Maintain accurate documentation of patient interactions and account activity • Ensure compliance with HIPAA, the Privacy Act, and 42 CFR Part 2 • Meet productivity, quality, and customer service standards • Perform other projects and duties as assigned

🎯 Exigences

• High School Diploma or GED • AA or 1–3 years of experience in medical billing, patient collections, or healthcare revenue cycle preferred • Knowledge of medical billing processes, insurance terminology, and patient responsibility • Strong communication and customer service skills • Ability to handle sensitive financial conversations with empathy and professionalism and to de-escalate situations promptly • Proficiency in electronic health records (EHR) and billing systems • Familiarity with Medicare, Medicaid, and commercial insurance plans • Experience using personal computers, including Microsoft Office Suite, with the ability to multitask within internet browsers and electronic spreadsheets • Ability to work Monday–Thursday 8:30 AM–6:00 PM PST and Friday 10:00 AM–2:00 PM PST

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